After i complaint they reply me these,but really hope they tell me when and how to get better ....
Dear Sir/Madam,
Thank you for your feedback to TM Net.
Referring to your e-mail please be informed that prior to the
remarkable rise of P2P traffic recently, it has indiscriminately pushed onto the
maximum utilization of our network capacity, while on the other hand
proven to be utilized by only 20% of our total user.
Due to this, currently, bandwidth are not equally distributed amongst
DSL users upon file sharing applications and thus, resulting in a
reduced performance in P2P applications. Nevertheless, such exercise is not
exceptional, as some other non-local service provider has already been
doing this so as to manage the impact of P2P traffic on their network.
Regretfully, this approach can easily be positioned as unfavourable
amongst our subscriber, and we're truly aware of this. While this is not a
popular method of controlling Internet traffic, the fluctuation of the
connectivity will be considered as best effort basis. The problem may
surface and appear later depends on the condition of the NET. The
feedback received from your good self is very significant for us to improve
and again, this is actually how the service is wherever DSL technology
is offered on the other side of the world.
Should you require further assistance or would like to submit any
enquiry/feedback, kindly visit www.tm.net.my and click "Need Help? Contact
our Customer Service".
Thank you.
Regards,
Ahmad Nizam Bin Ismail
Customer Care Support,
TM Net Sdn. Bhd.
www.tm.net.my
(ICOMS#xxxxxxxxxxxx)
-----Original Message-----
From: xxxxxxxxxxxxxxx
Sent: Tuesday, December 05, 2006 12:12 AM
Subject: FAQ on torrent speed ..
Hi,
I been experience terrible download speed and upload speed on Torrent
since last month, normally the torrent speed is around 100kb/s ~ 150kb/s
but something is wrong since last month because when i start the
torrent i get about 150kb/s and after 10minute or more the speed dropped to
around 5kb/s ~ 30kb/s .I need to know what happend to my ISP because i
already spent a big amount of money to change my network card and buy
new modem to increase the speed of torrent download but nothing changes.
On normal download FTP and HTTP download i get Maximun speed around
180kb/s but on torrent is 5kb to 30kb.
Thanks you in advance.