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 Claiming warranty repair from Foto Shangri-la, Still not sent for repair after 2 weeks

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edpaul
post Jan 4 2015, 03:54 PM

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the only Sony owned Sony Center is the Curve one, others are just Licensed Dealers, Sony recommed you to purchase Sony's own Sony Extended Warranty(S.E.W.) but many dealer, because wan make more money (since SEW dont give commission to dealer) they offer 3rd party warranty to earn commission, which is CRAP.... there is one Penang Sony center, license got terminated due to this issue too, they cheat many sony customer to purchase 3rd party warranty(saying its ORI and charge them SEW Price but using 3rd party(which is cheaper)) and cause a lot warranty issue towards sony (m) service center. user will direct their stuff toward sony and without warranty coverage then log tribunal report on them, then only found out is the shop fisshy warranty tactic.

lesson is, never never never buy from 3rd party warranty nonsense from sony dealer, insist original SEW and you will given a printed cert for SEW warranty.

next, foto shangri-la is a Con-shop in my list. both my uncle got con by them, once is about 10 years back when one of my uncle trying to buy a canon 400D, but tricked to buy a overpriced olympus, after brought and check online for the price, he went back to complain(NEXT DAY), and they do not wan to return the money only offer to give extra free battery. another uncle got con for a rm600 the fake marco+ultra wide filter (actual cost only rm80-150) and a 3rd party batt for original battery price! after buying a new camera from them.....

(no i do not work in sony, im saying this because i got experience con by in morale shops, and put blame on Sony name.... pity sony name so busuk because of 3rd party ppl...)

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