Dear forumers.
Can someone hook me up with someone in the HQ Finance of Ecoworld? I have some dispute over credit card charges for downpayment installment.
I bought a Merrydale in Dec, signed a credit card transaction slip for the downpayment and opt for 36 months installment. So the first installment started in Jan. In Feb, the second installment charged. Somehow some time someone in ecoworld charged another installment onto my credit card without my knowledge. So now there's 2 installment of the same downpayment running parallel. This was before CNY. Dealt with the sales admin in ecomajestic, guess what i found on mar? no reversal (of which ecomajestic sales admin said the finance HQ will do), a full amount of the downpayment got whacked into my credit card now. I'm like wt*
I really need to speak to HQ Finance. Not these sales guys on the ground. Cos they only passing messages. And keep charging my invisible credit card.
Thanks in advanced if anyone can help.