Please do not choose Imperial Dental. Having my nightmare there.

1) First said 1.5 years gao tim. Then 2 years. Now, it is already 2 years and 4 months but looks like still long way to go. Doctor cannot promise how long will it take now.

2) Dr. How will not treat you. He will ask some newbie doc to review your braces. Dr. How will only tell him what to do and go off.

3) My teeth was almost getting there (perfectly aligned) in October. I was expecting to remove it before Christmas. During the last 2 reviews, my teeth alignment got so worse because he asked one trainee doc to handle my review.

4) Dr How is basically very money minded. He give priority to all the foreigners and others who do surgery because the money is more. Although you've made an appointment weeks before, you might still need to wait if he is handling foreigners to do surgery etc.

Today I waited nearly 1.5 hours, which is still a very decent time. I've waited nearly 3 hours previously (and I walked off as I couldn't wait any further). If you don't want to wait, better to have early appointment, about 9am. If your appointment is after 11am, may god bless you.

5) Dr. How still has balls to scold you when he is not in a good mood. And the other doctor who execute the review was telling me that he was not in a good mood and that is why he is like that. What the hell? I pay and I got treated like I am doing it for free?

I was about to scold that fella but who knows, he might take revenge then by plucking out all my teeth.

6) At first said no need to cabut gigi. Then he asked to cabut the top corner tooth (which cost RM250 I think). 2 months later, asked to cabut the bottom one (which he asked for RM450) and I said no way. Then now he still can align my teeth without removing the bottom one. So why ask to remove? DAYLIGHT ROBBERY.

7) Once your payment is all settled, 2 things will happen :

a) he will look for other opportunities to get more money from you. He charge for brackets, inside brackets for the teeth and outside. He charge when your gums are swollen coz the wire was poking (he charge to remove the swollen tissues). Everything is being charged on top of the braces fee which cost me about RM7500 (or was it RM8500?). There was once he put few brackets without asking for my permission and once when I was done, one nurse was following me all the way to the counter. Then I was told that I need to pay RM200 for that. Anyway, that only happened once. Probably he was not in a good mood. Usually he will tell that he is going to do something (and will only tell the fee if you ask him, "how much will that cost?")

b) He will ask all his student / trainee doctors to do their experiments on you. He basically don't care how it goes after he has collected all the payments (well, even before all the payment is collected, he don't care that much).

8) When you are using the sunglass given there, be careful. I went today and the one given to me was just so dirty. I believe the previous person who used it had some eye disease. They didn't clean it and just gave it to me. I asked them to clean it and they just took a normal tissue to wipe it.

9) During my previous review, the How fella was so busy that he didn't even tell the trainee doctor on what to do. This trainee doc then just did the review without any instructions and that was where the major screw up happened. My mid line was terribly misaligned. And there were gaps in between my several teeth.

Overall I have so much to complain about this place. Hopefully I can get my teeth aligned faster and get rid of this place.