I wanna share my previous experience at the famous 'Bangsar' dental clinic
I signed up my damon braces at here about 6 or 7 years back, had my braces installed for 2 1/2 years.
During my treatment, they have changed their name 3 times, so called re-branding
The nurse quote me the price and asked me if I want the 'Dato' consultation, I gotta pay extra. At the end the price i agreed was 6,500 excluded polishing, extraction and x-ray.
However, the Dato only observed and give instruction to other dentist to carry out the work, it's ok I am fine with that, I like one of the indian lady doctor so I only special request for her treatment only. There's one appointment, the Dato was quite free so he did the adjustment on my braces himself, the nurse very rude and scold, who allowed the Dato to do adjustment for this ah moi.. WTF.. I PAID OK
On my de-brace day, as usual I request the indian doctor but end up they arranged me to a new guy, very young not handsome and lots of mustache. His skill was rough, then I see he input so many fees on the PC, I was like 'huh', why are you charging me on your own?
Then I argue and at the end I cried at the clinic, they charged me de-brace fee, polishing fee, x-ray fee, photograph fee, retainer and etc. It cost me for 1.5k
Gosh, I am just a student that time, then I argue with them
A Lady came in, I told her when I signed up ur fee is deemed to inclusive of these charges, she answered me: That's the reason I am here, to make the Fee clearer and to be charged correctly
WHAT?! you fucking kidding me? I disagreed still. at the end after a round of debate, agreed at 880 o0o
The GUY dentist helped me to debrace and polishing, ok nightmare begun
It's already 3 years, my teeth started does not looked satisfied and yet the residue of the cement braces still stick on my teeth and caused my teeth become yellowish.
I need to go another clinic and consider to re-do my braces.
this is my summary because if i tell full story 3D3N also cannot finish
kthxbye
Is the clinic with an incident recently?? If yes then the same thing happen to me too. Mine was few year back.
My case was, they keep assigning new doctor (might be intern/temporary) to do the braces for the past 3 years. All the new doctor will have their own way of fixing the braces which making the treatment like no end.
The charges will be fluctuate like world currency based on which doctor attending the treatment. Never ever ask for a lady (Datin) doctor, she will charge the patient with hefty fees.
Lucky for me, the outcome still within my satisfaction.