QUOTE(666devil @ Jan 7 2015, 08:52 AM)
Ouch! Similar case with me. Kena rejected claim bcoz found double sided tape inside. Complain to Apple kao Kao. Ask to escalate to senior technician. They will replace with refurbished unit but with more restrict quality control.
Then file official feedback to Apple.com with ur report number.
Seems like Apple qc really getting sucky due to high demand. Don't bother quarrel with local service provider. They are useless. Apple has final say.
That is why I prefer buy direct Apple online. Seeing more and more of such case where local reseller reject claim.
I'm leaning towards buying i6+ from Apple online store as I did for the i5 and i5s. The buying process is very familiar to me and I'm comfortable with the level of service Apple gives. Will wait for the red sale.Then file official feedback to Apple.com with ur report number.
Seems like Apple qc really getting sucky due to high demand. Don't bother quarrel with local service provider. They are useless. Apple has final say.
That is why I prefer buy direct Apple online. Seeing more and more of such case where local reseller reject claim.
On the other hand, buying from Maxis (or other telcos) will allow 0% EPP without any hidden fees and at a subsidized price. This is also attractive to me. But my usage is quite low on the data plan (mostly using wifi) and calls. Hard to decide.
Jan 7 2015, 09:45 AM

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