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> Digi apologize over astronomical phone bill

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TSSai Lin Nia
post Dec 16 2014, 12:21 PM, updated 12y ago

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https://www.nanyang.com/node/669105?tid=460
Boom Mortar
post Dec 16 2014, 12:24 PM

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fuhh....5.8k...i tot limit normally 300?
BarnabasCollins
post Dec 16 2014, 12:24 PM

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QUOTE(Boom Mortar @ Dec 16 2014, 12:24 PM)
fuhh....5.8k...i tot limit normally 300?
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U sure its 5.8k?

This post has been edited by BarnabasCollins: Dec 16 2014, 12:25 PM
TheEvilMan
post Dec 16 2014, 12:25 PM

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i think the figure not wrong la, just they dun wanna make a big fuss, that 4y/o kids must be streaming 4k prawn movie all day long thats why lor
SUSUpCar
post Dec 16 2014, 12:25 PM

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overseas roaming charges ?
lorrydriverrocks
post Dec 16 2014, 12:26 PM

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i tot bcoz their error digi will waive?

cfa28
post Dec 16 2014, 12:26 PM

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must be running a biz

Madness to talk RM5.8K on HP - can get brain cancer
ohman
post Dec 16 2014, 12:26 PM

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58k bill.

Wtf
boss82
post Dec 16 2014, 12:30 PM

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internet payu limit to RM250 per month



neoexcaliber
post Dec 16 2014, 12:32 PM

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Why do some telcos have terms like 'we are not obligated to enforce credit limit', 'we may inform you if you exceed credit limit' and 'we are not obligated to bar your service if you exceed the limit'? Might as well not put credit limit at all. hmm.gif
gestapo
post Dec 16 2014, 12:32 PM

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still 5.8k lol penipu scammer no data limit
pineapplegrenade
post Dec 16 2014, 12:32 PM

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500k. What do you think that person doing? calling somebody on pluto?
Boy96
post Dec 16 2014, 12:32 PM

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QUOTE(towar @ Dec 16 2014, 12:27 PM)
its either overseas data charges, or more likely local PAYU (pay as you use) data. this will cost 8 sen per 10KB if not mistaken.
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Digi PAYU internet limits at RM250/month..
manypplwan
post Dec 16 2014, 12:33 PM

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QUOTE(towar @ Dec 16 2014, 12:27 PM)
its either overseas data charges, or more likely local PAYU (pay as you use) data. this will cost 8 sen per 10KB if not mistaken.
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that one will charge you only up to RM8 if im not mistaken. I accidentally turned on data before hmm.gif
yeelong
post Dec 16 2014, 12:35 PM

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digi credit limit only on call? no limit on data? that's what i call unlimited data icon_idea.gif
kinabalu
post Dec 16 2014, 12:39 PM

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and ironically got digi advertisement kat /k

QUOTE
Unlimited internet roaming in singapore with starhub at RM36/day


This post has been edited by kinabalu: Dec 16 2014, 12:39 PM
ar188
post Dec 16 2014, 12:41 PM

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QUOTE(ohman @ Dec 16 2014, 12:26 PM)
58k bill.

Wtf
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where got 58k bill? either 586k or 5.86k..
SUSwhitesabre
post Dec 16 2014, 12:42 PM

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QUOTE(Sai Lin Nia @ Dec 16 2014, 01:21 PM)
5.8k?? Wow call overseas everyday?? Brain cancer soon to come.
hirano
post Dec 16 2014, 12:43 PM

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Later the person make ruckus again at newspaper

Then digi reduce again say "sorry, amount actually just rm586 only"

Win
yeelong
post Dec 16 2014, 12:45 PM

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QUOTE(hirano @ Dec 16 2014, 12:43 PM)
Later the person make ruckus again at newspaper

Then digi reduce again say "sorry, amount actually just rm586 only"

Win
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if can make it 58.60, that's sure winrar liao
exhauster
post Dec 16 2014, 12:45 PM

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QUOTE(ohman @ Dec 16 2014, 12:26 PM)
58k bill.

Wtf
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it is 5.8k!!

in b4 ayam toran 3D blue ray prawn pun tarak kena 5.8k
CKKwan
post Dec 16 2014, 12:45 PM

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58萬=580K
exhauster
post Dec 16 2014, 12:47 PM

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1 thing i notice... y the news only consists of the amount due letter?

where is the summary? u shud get the statement breakdown of the cost right?
tarak statement? login digi customer, ask them print or print sendiri la..

aduh.. facepalm
kaihnsn
post Dec 16 2014, 12:51 PM

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QUOTE(Boy96 @ Dec 16 2014, 12:32 PM)
Digi PAYU internet limits at RM250/month..
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yes the actual bill will limit payu at rm250. but my line was cut at RM400 for "virtual" payu about 7/8 years ago. had a big gaduh at digi centre Ipoh and terminate the line on the spot smile.gif then use digi prepaid for about a year. later use digi postpaid again hahaha.

This post has been edited by kaihnsn: Dec 16 2014, 12:52 PM
patienceGNR
post Dec 16 2014, 12:53 PM

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QUOTE(lorrydriverrocks @ Dec 16 2014, 12:26 PM)
i tot bcoz their error digi will waive?
*
in singapore you kena kaw2 liao. customer will dispute like fuark at frontliners, then managers, then HODs, then maybe CEO.

QUOTE(ohman @ Dec 16 2014, 12:26 PM)
58k bill.

Wtf
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580k bro.
patienceGNR
post Dec 16 2014, 12:54 PM

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and this is less common but i guess many of you have this slipped off your mind

PRS

Premium Rate Services, a.k.a 50sen/sms, RM1/sms all that. biggrin.gif
C-Fu
post Dec 16 2014, 01:01 PM

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last time because of roaming, i got charged 44k by celcrap.

i go to hq, hq said normally overseas telco charge them first, then they're (SUPPOSED) to waive it and follow the plan (RM36 or something per day). but in my case they didn't. somemore can ugut pulak.

then they saw my missus still wearing official media tag and diam. so i point blank ask the pondan guy "KO NI BODOH KE BEBAL?"

later waived it lel

before that they barred my line, and i couldn't go anywhere, line was bad because of banjir. i scold them kaw2 when they said to unbar i have to go to nearest celcom, bodoh nak mampus dah kata banjir doh.gif so i ask the customer service on the phone to check my last bill, terkejut 5 figure. so i said if u dont want business then fine. i return back their shit silver premium customer card, then that konon rockstar ceo send back the card with a fruit basket and apology biggrin.gif

This post has been edited by C-Fu: Dec 16 2014, 01:01 PM
exhauster
post Dec 16 2014, 01:02 PM

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QUOTE(patienceGNR @ Dec 16 2014, 12:54 PM)
and this is less common but i guess many of you have this slipped off your mind

PRS

Premium Rate Services, a.k.a 50sen/sms, RM1/sms all that. biggrin.gif
*
oh wait.. i once kena..
but max out to be RM 120 only
RM 5 per service... suddenly 1 month 24 service charge me tat amount
pergi mak

oh wait.. now we saying 5.8k right
lets the 5k be service charges, that would be 1k service subscribed hmm.gif hmm.gif
exhauster
post Dec 16 2014, 01:03 PM

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QUOTE(C-Fu @ Dec 16 2014, 01:01 PM)
last time because of roaming, i got charged 44k by celcrap.

i go to hq, hq said normally overseas telco charge them first, then they're (SUPPOSED) to waive it and follow the plan (RM36 or something per day). but in my case they didn't. somemore can ugut pulak.

then they saw my missus still wearing official media tag and diam. so i point blank ask the pondan guy "KO NI BODOH KE BEBAL?"

later waived it lel

before that they barred my line, and i couldn't go anywhere, line was bad because of banjir. i scold them kaw2 when they said to unbar i have to go to nearest celcom, bodoh nak mampus dah kata banjir doh.gif so i ask the customer service on the phone to check my last bill, terkejut 5 figure. so i said if u dont want business then fine. i return back their shit silver premium customer card, then that konon rockstar ceo send back the card with a fruit basket and apology biggrin.gif
*
minta pencerahan how to get tat silver thingy
C-Fu
post Dec 16 2014, 01:07 PM

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QUOTE(exhauster @ Dec 16 2014, 01:03 PM)
minta pencerahan how to get tat silver thingy
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now i dunno. dapat since zaman tajuddin ramli lagi. zaman dia ok lagi, customer layan macam raja. now u pay banyak ke, sikit ke, semua lower grade than makcik cleaner diorang.

This post has been edited by C-Fu: Dec 16 2014, 01:08 PM
GingerbreadGirL
post Dec 16 2014, 01:13 PM

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overseas roaming.
alanyuppie
post Dec 16 2014, 01:16 PM

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QUOTE(towar @ Dec 16 2014, 01:27 PM)
its either overseas data charges, or more likely local PAYU (pay as you use) data. this will cost 8 sen per 10KB if not mistaken.
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user must be a noob/virgin in using PAYU , hence a PAYUdara.

DarkNite
post Dec 16 2014, 01:17 PM

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QUOTE(neoexcaliber @ Dec 16 2014, 12:32 PM)
Why do some telcos have terms like 'we are not obligated to enforce credit limit', 'we may inform you if you exceed credit limit' and 'we are not obligated to bar your service if you exceed the limit'? Might as well not put credit limit at all.  hmm.gif
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Taipan052
post Dec 16 2014, 01:19 PM

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QUOTE(Boom Mortar @ Dec 16 2014, 12:24 PM)
fuhh....5.8k...i tot limit normally 300?
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QUOTE(ohman @ Dec 16 2014, 12:26 PM)
58k bill.

Wtf
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dua2 doh.gif doh.gif
jonny4
post Dec 16 2014, 01:28 PM

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last time i set my credit limit to RM150

maxis sent me a sms saying that i have been selected for a special promo...a promo to increase credit limit to RM350..

nampak tak permainan maxis ?
jovyn
post Dec 16 2014, 01:34 PM

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femes n win liao
cHaRsIeWpAu^^
post Dec 16 2014, 01:38 PM

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QUOTE(ohman @ Dec 16 2014, 12:26 PM)
58k bill.

Wtf
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doh.gif
Jetblackdiamond
post Dec 16 2014, 01:40 PM

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Cilaka , 58k, download 4k prawn ah the child.. rclxms.gif
samftrmd
post Dec 16 2014, 04:23 PM

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Prepaid the safest.
annoymous1234
post Dec 16 2014, 04:29 PM

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QUOTE(samftrmd @ Dec 16 2014, 04:23 PM)
Prepaid the safest.
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This. There is no reason to go postpaid.
gastacopz
post Dec 16 2014, 04:32 PM

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Still...5.8k..aint nobody gonna pay for that
korgiforlite
post Dec 16 2014, 04:33 PM

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digi penipu scammer
Slowpokeking
post Dec 16 2014, 04:35 PM

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Why everytime these things happened they sure blame system error?

Their IT makan gaji buta ka? I don't see banks banked in a few million to my account due to system error also.
highwaykiller
post Dec 16 2014, 04:41 PM

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can buy propert liao
sirlols
post Dec 16 2014, 05:10 PM

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i remeber seeing my sister phone bill when i was 8 years old, mounting up to 12k... those day calls cost more meh and minimum topup is rm30
sirlols
post Dec 16 2014, 05:11 PM

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i remeber seeing my sister phone bill when i was 8 years old, mounting up to 12k... those day calls cost more meh and minimum topup is rm30
heavenly91
post Dec 16 2014, 05:19 PM

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I nvr trusted postpaid from the start.
Use prepaid all the way

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