hi, i really need some help on my iTunes. whenever i try to open itunes, it will say that its has encountered problem .... i have downloaded the latest verison and re-installing the program but nothing seems to work.. can someone please tell me what to do

It's a common problem with Itunes but simple to be fixed.

On a Mac, just go to your user account, then to you Music folder, then to your Itunes folder,delete off the Itunes Library file and iTunes Music Library.xml file. Then your should be able to use iTunes normaly again.

What you are deleting is the iTunes database of your list of songs in your iTunes folder, and not your MP3 files itself. After deleting it, you'll just have to drag your songs into iTunes again.

If you don't want the hassle of relisting your songs again, try this first. Copy the Itunes Library file and iTunes Music Library.xml file to another temporary folder, and the delete the original file. Launch iTunes. iTunes will automaticaly create a library and .xml database file. Close iTunes again and replace the newly created file with your copied one. You should have all your songs listed in iTunes again.

Hope this helps.

Thx. But im using windows...heh. does it work the same?

Yes, under My Document, go to My Music folder and then Itunes folder. You will see three files, the Itunes .xml file, Itunes Database file and Itunes folder where all your ripped MP3s are stored by default. Just delete the .xml file and database file and you'll be up and running your Itunes.

Thx, but its still the same ...

dude, try this.

1. backup your music library > unistall itunes 7 > delete the itunes folders (both in My Music and Program files)
2. cold boot (shut down your PC, wait 10-20 seconds and turn it on again)
3. download itunes 7.0.1
4. install
5. restore your music library

hope this helps...

This post has been edited by fortynine: Sep 29 2006, 08:11 PM

thx..ill try it right away