latest iOS shown is 4G. 4G is equivalent to LTE. my ip6 is on 4G

anyone know what is the t&c for iphone warranty? i can't manage to find it on maxis website. eg. if i subscribe 12 months plan for ivalue 100 for an iphone. contract and also warranty for the phone will be 12 months. let say if i want to terminate the plan after 6 months, there will be a penalty for early termination. how about the phone warranty? does it still valid until 12 months or it will no longer cover under warranty? for what i know it shouldn't affect the warranty right? as the contract for 12 months is for the plan and not the phone itself. am i right? hope someone can clear my doubts.

i just talked to maxis cs. as i want to clarify on the pre order because my contract end on 24 oct. the cs also not sure when is the pre order and launching also. the date might be earlier or later of my contract hence i asked whether maxis allows customer to continue their plan with the new iphone. guess what? the cs told me can't. ask me to terminate and pay penalty. wth!! i so pissed off and fire back to the cs. i question the cs back how come previously maxis allowed existing customer to continue and now can't? it's only put priority to new customer and port in customer? i said that it's ridiculous to ask me to terminate my contract as it's a mere of weeks or days of my contract end for the new iphone release.

after that, the cs trying to cool me down telling me to wait for the news. i shoot back again lolz. saying that on your page you guys ask us to be prepared in order to have a smooth process that's why i'm came here to enquiry. now you asked me to be patient and say there might be a way to solve my issue.. really speechless

if their cs is not fully equipped with all those q&a from customer better don't put up such a page.. pissed people off only. they think their penalty is cheap? ishh.. really bloodsucker if they really use this tactic to prevent existing customer to continue. just like what celcom did on their pre ordered of n7 (apply to new customer & port in only but not existing). i straight shoot the cs, if maxis not allowed then fine. i just bought outright from apple and terminate maxis after contact end

that's why i talk to them la.. if you say contract left more than 6 months it's acceptable that they penalty you or whatsoever. but mine only left weeks or days perhaps as not sure when is their launching date.. duh

This post has been edited by yvonnesoo: Sep 30 2016, 11:06 AM

yes. previously can. not sure about this round as they can change their t&c anytime. so let's see how later. another waiting this round

they always give priority to club member. not really care on normal user. even some club member themselves also complaint and jump ship..

i was a very patience person actually. conversation is good until the cs ask me to terminate my contract and pay for the penalty insist & not even trying to assist or help asking other members (if unsure). i do not blame cs. maxis is the one hiring staffs without giving giving proper training well, it's very common in cs line everywhere in bolehland

after that i message in the twitter. the cs there is more better. solved and queries accordingly.

plan expensive and 24 months hence many see and leave haha. guess next week outright purchase more people

means they charged you twice the amount yet payment on their site is unsuccessful and you end up no phone? omg

that's fast albeit of the expensive plan