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 Maxis iPhone Discussion Thread V8, Lets get the ball rolling!

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idoblu
post Sep 30 2016, 10:40 AM

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QUOTE(yvonnesoo @ Sep 30 2016, 10:29 AM)
i just talked to maxis cs. as i want to clarify on the pre order because my contract end on 24 oct. the cs also not sure when is the pre order and launching also. the date might be earlier or later of my contract hence i asked whether maxis allows customer to continue their plan with the new iphone. guess what? the cs told me can't. ask me to terminate and pay penalty. wth!! i so pissed off and fire back to the cs. i question the cs back how come previously maxis allowed existing customer to continue and now can't? it's only put priority to new customer and port in customer? i said that it's ridiculous to ask me to terminate my contract as it's a mere of weeks or days of my contract end for the new iphone release.  bangwall.gif

after that, the cs trying to cool me down telling me to wait for the news. i shoot back again lolz. saying that on your page you guys ask us to be prepared in order to have a smooth process that's why i'm came here to enquiry. now you asked me to be patient and say there might be a way to solve my issue..  shakehead.gif  really speechless
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http://www.maxis.com.my/en/personal/device...7-getready.html
read no.5, Maxis getting crazy shakehead.gif

5. Is your preferred mobile number tied to an existing contract with Maxis?
If yes, you will need to terminate your contract before you order the iPhone 7. Early termination charges apply. Dial 123 from your Maxis mobile or 1800 82 1123 for assistance.


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