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 Maxis iPhone Discussion Thread V8, Lets get the ball rolling!

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TOMEI-R
post Dec 10 2014, 11:14 AM

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QUOTE(KLCC305 @ Dec 10 2014, 10:56 AM)
RM300 advance payment refund which I requested received 2 times.  One was credited into my bank account in end Nov 14; and received another cheque yesterday.  Really no idea what's happening to Maxis  this round.  Before that received 2 calls from their customer service said my refund application rejected  rclxub.gif  rclxub.gif
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Untunglar.. so now you got extra Rm300 refund why complain? whistling.gif
deepan84
post Dec 10 2014, 11:19 AM

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QUOTE(KLCC305 @ Dec 10 2014, 10:56 AM)
RM300 advance payment refund which I requested received 2 times.  One was credited into my bank account in end Nov 14; and received another cheque yesterday.  Really no idea what's happening to Maxis  this round.  Before that received 2 calls from their customer service said my refund application rejected  rclxub.gif  rclxub.gif
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QUOTE(TOMEI-R @ Dec 10 2014, 11:14 AM)
Untunglar.. so now you got extra Rm300 refund why complain? whistling.gif
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be the person who has high integrity and return the cheque. karma has its ways.
KLCC305
post Dec 10 2014, 11:27 AM

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QUOTE(deepan84 @ Dec 10 2014, 11:19 AM)
be the person who has high integrity and return the cheque. karma has its ways.
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not complaining but is confused!! didn't bank in the cheque till Maxis contact me. Thanks for teaching me about karma; if i'm that kind of person will not post and let others know notworthy.gif notworthy.gif
deepan84
post Dec 10 2014, 11:30 AM

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QUOTE(KLCC305 @ Dec 10 2014, 11:27 AM)
not complaining but is confused!! didn't bank in the cheque till Maxis contact me.  Thanks for teaching me about karma; if i'm that kind of person will not post and let others know  notworthy.gif  notworthy.gif
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hahaha.. actually return back the chq to maxis CEO with a complaint on improving their service. atleast hopefully maxis will improve by the time iPhone6S arrives here.
TOMEI-R
post Dec 10 2014, 11:33 AM

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QUOTE(deepan84 @ Dec 10 2014, 11:30 AM)
hahaha.. actually return back the chq to maxis CEO with a complaint on improving their service. atleast hopefully maxis will improve by the time iPhone6S arrives here.
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He would be too busy delivery iphones himself then. whistling.gif

This post has been edited by TOMEI-R: Dec 10 2014, 11:34 AM
nikrizal
post Dec 10 2014, 12:19 PM

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64 still no stock...


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kilikoro
post Dec 10 2014, 12:48 PM

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Penang area....which Maxis store got iphone6 64GB.....??? why until now still dont have stock.....
andyfriends
post Dec 10 2014, 01:57 PM

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QUOTE(KLCC305 @ Dec 10 2014, 10:56 AM)
RM300 advance payment refund which I requested received 2 times.  One was credited into my bank account in end Nov 14; and received another cheque yesterday.  Really no idea what's happening to Maxis  this round.  Before that received 2 calls from their customer service said my refund application rejected  rclxub.gif  rclxub.gif
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can ask for refund?
whats the procedure and criteria?
KLCC305
post Dec 10 2014, 02:16 PM

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QUOTE(andyfriends @ Dec 10 2014, 01:57 PM)
can ask for refund?
whats the procedure and criteria?
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I bought thru online store and it was charged RM300 for advance payment; whereas for walk in purchased customer it was waived if you are Maxis customer for more that one year and with good payment record. So I applied for waiver caused the monthly credit back into your bill doesn't benefit me as my phone bill is paid by the company.


theballer
post Dec 10 2014, 02:21 PM

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those who got their iphone 6 late will receive RM200 accessories voucher with a sorry note from Maxis...
ok lar at least something to compensate the delay....
theballer
post Dec 10 2014, 02:22 PM

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QUOTE(deitylord @ Dec 9 2014, 03:12 PM)
any of you received RM200 vouchers from Maxis for "experienced difficulties during delivery"?

hmmm i wonder whats in Maxis store that i can buy with it..the online store seems to only have devices with plans
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yup....my friend got that...its for purchase in Maxis store also can..they sell accessories there isnt..
SweetPuff
post Dec 10 2014, 02:56 PM

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QUOTE(deepan84 @ Dec 10 2014, 11:30 AM)
hahaha.. actually return back the chq to maxis CEO with a complaint on improving their service. atleast hopefully maxis will improve by the time iPhone6S arrives here.
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I have a feeling next round will be different. In a good way. Not a biased opinion, by the way...

And yes, returning that checque will be good. Profits will influence staff benefits, etc.
attw
post Dec 10 2014, 06:27 PM

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I think this is by far the worse ever maxis experience in terms of stock availability, especially considering how orders and deliveries have returned to normal for Apple online store. And the worst part is every maxis center and so called exclusive partners don't have any answers about stock availability and are inconsistent in terms of letting customers leave their contact info (or not) to be notified on availability.
beyond86
post Dec 10 2014, 07:23 PM

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thinking to get iphone 6 64gb as worried 16gb no enough..
look for digi, celcom and maxis, no stocks ....
no need buy
don^don
post Dec 10 2014, 08:26 PM

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QUOTE(attw @ Dec 10 2014, 06:27 PM)
I think this is by far the worse ever maxis experience in terms of stock availability, especially considering how orders and deliveries have returned to normal for Apple online store. And the worst part is every maxis center and so called exclusive partners don't have any answers about stock availability and are inconsistent in terms of letting customers leave their contact info (or not) to be notified on availability.
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truth be told nobody actually dares to let you leave your contact. the stock already overdue by more than 1 month according to my friend in maxis. all telco no stock lor, really dunno why. apple store no such problem oh. but i dunno switch/machines got stock or not.

p/s: i'm refering to 64gb/128gb only
deepan84
post Dec 10 2014, 09:00 PM

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QUOTE(attw @ Dec 10 2014, 06:27 PM)
I think this is by far the worse ever maxis experience in terms of stock availability, especially considering how orders and deliveries have returned to normal for Apple online store. And the worst part is every maxis center and so called exclusive partners don't have any answers about stock availability and are inconsistent in terms of letting customers leave their contact info (or not) to be notified on availability.
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QUOTE(don^don @ Dec 10 2014, 08:26 PM)
truth be told nobody actually dares to let you leave your contact. the stock already overdue by more than 1 month according to my friend in maxis. all telco no stock lor, really dunno why. apple store no such problem oh. but i dunno switch/machines got stock or not.

p/s: i'm refering to 64gb/128gb only
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i have to agree. previous launches stabilized after 1mth. but this time the 64/128gb like unicorn.. cant find at all.
attw
post Dec 11 2014, 10:02 AM

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QUOTE(deepan84 @ Dec 10 2014, 09:00 PM)
i have to agree. previous launches stabilized after 1mth. but this time the 64/128gb like unicorn.. cant find at all.
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Same for all telcos and retailers. I bet it also has something to do with the new distributor. Probably clearing 16GB stock. If Apple Online Store can deliver in 3 - 5 days then I don't buy the "global shortage" excuse.
silencer5089
post Dec 11 2014, 10:04 AM

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QUOTE(attw @ Dec 11 2014, 10:02 AM)
Same for all telcos and retailers. I bet it also has something to do with the new distributor. Probably clearing 16GB stock. If Apple Online Store can deliver in 3 - 5 days then I don't buy the "global shortage" excuse.
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my friend showed me an email from her phone stating that apple is recalling some 64/128gb units that previously already sent out due to the mlc/tlc chip issue. there will be no stock until end of jan/ early feb according to the email.
SUSmeebandong
post Dec 11 2014, 10:18 AM

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QUOTE(silencer5089 @ Dec 11 2014, 10:04 AM)
my friend showed me an email from her phone stating that apple is recalling some 64/128gb units that previously already sent out due to the mlc/tlc chip issue. there will be no stock until end of jan/ early feb according to the email.
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Anybody can send email nowadays.
bluestolks
post Dec 11 2014, 10:19 AM

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iPhone6 16gb – RM2259
iPhone6+ 16gb – RM2600

maxis staff purchase, my friend work at maxis offer me., worth it or not ?


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