Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsTouch 'n Go (TnG) Card, Tips & Latest Promotion
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 Nov 11 2024, 11:26 AM
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#1
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Junior Member
351 posts Joined: May 2013 
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just to clarify. i have go to kl sentral for refund but i still received email from tng ask me take copy ic and selfie picture. do i need to do this coz the person say wait few weeks the money will be refunded.
the customer service say no more free tng card. need to purchase the nfc card once our tng card expired. This post has been edited by uglyduckling422: Nov 11 2024, 11:27 AM |
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Nov 13 2024, 10:55 AM
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#2
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Junior Member
351 posts Joined: May 2013
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QUOTE(cybpsych @ Nov 11 2024, 02:16 PM) eRefund ... yes, they now asking for selfie and nric to "kyc" your refund request. i have personally go the kl sentral still need give selfie? so troublesome. if u want to use the fund, can eRefund to TNG eWallet too.  QUOTE(ronnie @ Nov 11 2024, 10:16 PM) That's sad... can request for the normal TnG Card instead for free ? i have request for normal Tng Card they say no more. now only nfc and need to pay RM10 |
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May 16 2025, 03:33 PM
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#3
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Junior Member
351 posts Joined: May 2013
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QUOTE(socratesman @ May 16 2025, 02:00 PM) So how long did it eventually take for u to receive the refund, after u submit ic/selfie? Yes really stupid. waste my time go there and need submit again in email.Kinda stupid they can't verify our identity (Mykad fingerprint??) on the spot, when we're already physically present there. After email them IC i think 2-3 days money in. Haloperidol and socratesman liked this post
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