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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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spyrr
post Jul 27 2019, 11:47 PM

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QUOTE(devilmaycry9 @ Jul 27 2019, 11:06 PM)
Hi. In the receipt didnt mention about mfg no. Here i attach the picture
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Try to put 0 infront of the serial number.
spyrr
post Jun 9 2020, 05:58 PM

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QUOTE(BLANk_ @ Jun 8 2020, 10:53 PM)
Need help here...

My mom use her mykad as T&G card all this while & didn't knew that the T&G card function had expired recently with amount of money in it...don't have the serial number to proceed for the eRefund which mean need to proceed to the T&G hub or any highway operator is it?
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By any chance, do you have an Android phone with NFC feature? If yes, you can read the card ID with the phone.
spyrr
post Jun 9 2020, 11:31 PM

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QUOTE(BLANk_ @ Jun 9 2020, 11:23 PM)
This method does works & will need to download NFC reader app as well

Managed to get the required details from the mykad & submitted the eRefund just now

thanks a lot

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Cool! I'd recommend you to register that card under TnG's portal so that you can see balance and usage history.
spyrr
post Jan 29 2021, 06:49 PM

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QUOTE(GrumpyNooby @ Jan 29 2021, 05:51 PM)
Touch ‘n Go to remove parking surcharge, plans eWallet reloadable cards

PETALING JAYA: It is perhaps the much-awaited news for most Malaysians. Touch ‘n Go Sdn Bhd will be making two massive changes this year.

All Touch ‘n Go parking surcharges, which have always been a bane among consumers, will be taken away by the first quarter this year.

By the end of 2021, customers can also opt to purchase Touch ‘n Go cards that can be reloaded directly from their phones using the Touch ‘n Go eWallet.

These two matters have been among the top grouses raised by Touch ‘n Go customers.

The company, which is emphasising on a more customer centric approach as it moves forward, has decided to make these developments possible.

https://www.thestar.com.my/business/busines...eloadable-cards
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Their pie is getting smaller and they have to do something. More and more car parks are accepting debit/credit card and ewallets.
spyrr
post Sep 20 2021, 05:23 PM

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QUOTE(Pan84 @ Sep 20 2021, 03:47 PM)
Any app can support adding touch n go card? Wanna use in parking via NFC.
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None
spyrr
post Jan 7 2022, 11:27 AM

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QUOTE(Human Nature @ Jan 7 2022, 10:22 AM)
Mahkota Parade Melaka charged me RM3.30 yesterday, so I suppose it is 10% surcharge. First time using tng card after they make it compulsory and no more cash payment.
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Same, no more cash payment at malls near my place, but the charge looks odd - RM1.10, RM2.20. Not clear whether there are surcharges or overall payment is now under the parking charge. It's the same if you pay by debit card.

Well, somebody has to pay for the cashless integration and unsurprisingly, costs will be passed on to consumers.
spyrr
post Apr 25 2022, 11:34 AM

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QUOTE(moonsatelite @ Apr 25 2022, 10:20 AM)
I'm standing by with popcorn in hand, as far as I know, Apple hasn't enabled NFC capabilities apart from it being used for Apple Pay only, many banks in the U.S and Australia have lawsuits ongoing with Apple to ask/ force Apple to open up NFC capabilities, if big giants in the U.S or Australia can't win this NFC debacle, I don't think a small fry like Touch n Go Malaysia will have access to Apple's NFC
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That is only for payment space, meaning other wallets cannot use the NFC function for payment. TnG needs to read and write to the card only. There's no restriction on that.


Reload with iPhone:


This post has been edited by spyrr: Apr 25 2022, 11:36 AM
spyrr
post Jan 18 2023, 11:24 PM

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QUOTE(Maknusia @ Jan 18 2023, 02:34 PM)
Some do receive it fast and in my case it was couple of months and no update at all atfer online submission. So I went NUSentral and got a new card and transferred the balance
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The new card is the NFC card? and do you have to pay for it?
spyrr
post Mar 6 2023, 08:08 PM

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QUOTE(joice11 @ Mar 6 2023, 07:29 PM)
anyone actually received the refund due to card expire, mine already submited since dec, still no news? i wonder they actually process it?
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Submitted through the e-refund website? It did not work for me. I emailed them to check the status after two months. They asked me a bunch of questions and after another one month, I received the refund in my ewallet.
spyrr
post Mar 7 2023, 10:24 AM

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QUOTE(joice11 @ Mar 7 2023, 09:09 AM)
ues, through e-refund website
may i know what email address to sent to?
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Customer service email. Find it at their website.
spyrr
post Mar 12 2023, 04:18 PM

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QUOTE(nexona88 @ Mar 12 2023, 03:40 PM)
Thanks...
Worried also...
If happen at toll....
Then all the cars behind all make noise...

Parking place not so long Q like tolls 😁
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Parking operators set their own minimum balance required to enter parking. I have seen RM1, RM5, RM15 and RM20.

For RapidKL, you need RM3 minimum in your card to take busses and RM5 to take trains.

No minimum amount required to enter PLUS closed system highway. Can you go in with zero balance in your card? This, I am not sure.

Of course, it goes without saying you need enough amount in your card to pay the fare when you exit.
spyrr
post Aug 24 2023, 10:26 AM

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QUOTE(icehart85 @ Aug 24 2023, 12:02 AM)
I bought my first NFC card a while back during the hooha and always out of stock period.

Guess what? After a little over a year, the NFC card was unable to be scanned anymore.

Went over to NU Sentral TNG counter and sure enough they said the NFC card is faulty.

Staff said they will refund the balance but there is no free replacement for the card since it's more than 1 month since I purchased it (1 month warranty on NFC card)

What rubbish is this? If this is the kind of tidak apa attitude that TNG continue to have, can say bye bye to people using their app and services.
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The warranty period is only 30 days. That's clearly stated, no question about it. I think it's too short. 1 year is more reasonable.
But then again, in your case, the failure happen after 1 year.

I hope this is just an isolated case and not reflecting the overall quality of these NFC cards.

I have a few older non-NFC cards that last their entire lifetime of 10 years.
spyrr
post Oct 7 2023, 12:42 PM

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QUOTE(Brotherjoe @ Oct 7 2023, 12:33 PM)
Did anyone did a expired tng card refund recently?
Why do we need to take selfie holding the IC?
This wasnt even mentioned in the refund policy page.

user posted image

https://customerservice.touchngo.com.my/erefund/
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Probably your card is flagged for some reason and extra security measures kick in.
If everything is in order, it shouldn't be a big deal to comply.

This post has been edited by spyrr: Oct 7 2023, 12:42 PM
spyrr
post Dec 12 2023, 12:45 AM

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QUOTE(moonsatelite @ Dec 11 2023, 11:52 PM)
completely dead
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Did you keep it in your car?
There are a few failure cases reported here, perhaps due to the heat.
spyrr
post Mar 17 2024, 11:03 AM

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QUOTE(wym6977 @ Mar 17 2024, 10:51 AM)
Hi recently I topup to my IC for TnG. Then I registered in the TnG portal for the IC (use Mfg no). I noticed there is expiry date on 2026... Why there is  expiry for IC and does that mean I need to renew my IC to extend the expiry?
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All TnG card has an expiry date, even for IC. If you want to continue use your IC as a TnG card after expiry date, yes you need to renew.
If you don't care about the TnG card function you do not need to renew. It doesn't affect your IC.
spyrr
post Mar 17 2024, 12:37 PM

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QUOTE(wym6977 @ Mar 17 2024, 11:32 AM)
Thks to explain. I intend to use IC for TnG for MyCity pass.

I hardly use myCity pass before, wonder the pass must purchase via IC (which I was told so by friend) or can be normal TnG card?
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You can buy MyCity Pass using a normal TnG card.
spyrr
post May 27 2024, 02:10 PM

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QUOTE(ejump82 @ May 27 2024, 02:05 PM)
not sure still have or not but their website still have

https://myaeoncredit.com.my/aeon-cards/touch-n-go-zing-card/
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The first line from your link clearly stated it has been discontinued.
spyrr
post May 27 2024, 09:00 PM

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QUOTE(coyouth @ May 27 2024, 08:40 PM)
I didn't know u could set reloads. If that's the case, I would set to RM500 and above
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You gotta check with your bank. CIMB max reload RM300. Reload fee RM1.50

 

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