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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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gugukrez
post Mar 1 2016, 09:42 AM

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Dear Sifu,

Today my waifu, Pass sungai buloh toll.

Normally is charge RM 2.30

But today cant tic and the worker there said the journey cost RM 40++ and now your credit insufficient and request my waifu to make the balance payment at nearest toll hq..

So as it charge wrongly.. What should i do.. as waifu is not free and i need to handle sad.gif
gugukrez
post Mar 1 2016, 01:43 PM

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Senior Member
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Joined: Jun 2010


QUOTE(laymank @ Mar 1 2016, 01:40 PM)
If you are not free to visit the CS, you may also leave a private message for dispute at their facebook page.
Their response is quite good there.
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Should i go to Touch N Go fb page or Plus?
gugukrez
post Mar 2 2016, 09:10 AM

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943 posts

Joined: Jun 2010


QUOTE(sms2u @ Mar 1 2016, 09:46 PM)
How can this happen? the gate should no open if no scan?

Or it is smart tag which the car follow to close with previous car and no scan it when enter?
*
No idea.. just get back my refund at PLUS Kota Damansara customer service..

 

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