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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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talexeh
post Jun 9 2019, 09:21 PM

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QUOTE(#Victor @ Jun 9 2019, 09:14 PM)
how about those Zing card from bank? when terminate the card should get the remaining leftover balance from bank or TnG?
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No idea about that, sorry.

QUOTE(daimon @ Jun 9 2019, 09:17 PM)
oh thanks! didnt know that

but those campaign is not often right?

but what is CASA?
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There's currently an ongoing campaign for TnG card: https://www.touchngo.com.my/WebLITE/Applica...es_e-Refund.pdf

CASA = current account / savings account.
msa9696
post Jun 10 2019, 12:20 AM

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QUOTE(talexeh @ Jun 9 2019, 09:07 PM)
eWallet = no.

TnG card = yes, sometimes they do have campaign where you can deactivate unwanted TnG card & transfer all the money inside to CASA.
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QUOTE(#Victor @ Jun 9 2019, 09:14 PM)
how about those Zing card from bank? when terminate the card should get the remaining leftover balance from bank or TnG?
*
QUOTE(daimon @ Jun 9 2019, 09:17 PM)
oh thanks! didnt know that

but those campaign is not often right?

but what is CASA?
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I don't recall need any campaign, I've terminated few of my tng cards before, all also can refund to bank account. Zing card also same, refund to my bank account
se800i
post Jun 10 2019, 08:42 AM

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For my experience,
I remembered that replacing a new TnG card at TnG Hub at Nu Sentral is FOC.
coolguy99
post Jun 10 2019, 08:51 AM

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QUOTE(se800i @ Jun 10 2019, 08:42 AM)
For my experience,
I remembered that replacing a new TnG card at TnG Hub at Nu Sentral is FOC.
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I once replaced an expired card and it's free, not sure about damaged ones.
se800i
post Jun 10 2019, 10:47 AM

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QUOTE(coolguy99 @ Jun 10 2019, 09:51 AM)
I once replaced an expired card and it's free, not sure about damaged ones.
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same
samuraix79
post Jun 10 2019, 03:35 PM

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QUOTE(coolguy99 @ Jun 10 2019, 09:51 AM)
I once replaced an expired card and it's free, not sure about damaged ones.
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If it's damaged, it's not their obligation to change for you. Expired ones I changed for free biggrin.gif but cannot be expired too long.
I have one lying in the house for more than 1 year, they don't allow me to change.
coolguy99
post Jun 10 2019, 05:45 PM

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QUOTE(samuraix79 @ Jun 10 2019, 03:35 PM)
If it's damaged, it's not their obligation to change for you. Expired ones I changed for free biggrin.gif but cannot be expired too long.
I have one lying in the house for more than 1 year, they don't allow me to change.
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Then if got credit, it will be forfeited?
bristlebb
post Jun 18 2019, 04:14 PM

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QUOTE(annoymous1234 @ Apr 27 2019, 09:05 AM)
I'm using pay direct with toll rebates. Usually once I pass the toll booth, the app will sent a notification that amount has been deducted and I've received the rebates. However, I noticed not all the time I receive the notification, and when I check the transaction of pay direct in the app, the transaction is not recorded, but my rebate quata is used up. Anyone know if this is a bug?
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noob question, need to pay toll via apps or physical card to enjoy toll rebate?
talexeh
post Jun 18 2019, 04:28 PM

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QUOTE(bristlebb @ Jun 18 2019, 04:14 PM)
noob question, need to pay toll via apps or physical card to enjoy toll rebate?
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You need to use TnG card that's linked to your TnG eWallet via PayDirect to enjoy the toll rebates.
chinguanwei P
post Jun 28 2019, 03:07 PM

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hi, anyone knows how long does the top up in watsons reflect in the touch n go app?

i top up on 24th June in watsons but until now the balance in the app is still zero.
talexeh
post Jun 28 2019, 04:58 PM

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QUOTE(chinguanwei @ Jun 28 2019, 03:07 PM)
hi, anyone knows how long does the top up in watsons reflect in the touch n go app?

i top up on 24th June in watsons but until now the balance in the app is still zero.
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Huh? You topped up the TnG card & not the eWallet app right? Or are you referring to the value of the TnG card that you've linked to the eWallet app?
chinguanwei P
post Jun 28 2019, 09:05 PM

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QUOTE(talexeh @ Jun 28 2019, 04:58 PM)
Huh? You topped up the TnG card & not the eWallet app right? Or are you referring to the value of the TnG card that you've linked to the eWallet app?
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yea i am referring to the TnG card
cybpsych
post Jun 28 2019, 09:11 PM

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QUOTE(chinguanwei @ Jun 28 2019, 09:05 PM)
yea i am referring to the TnG card
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where did u check the "balance in the app"?

main screen?

or inside the "TNG Card" where linked-TNG card is displayed?
chinguanwei P
post Jun 28 2019, 10:13 PM

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QUOTE(cybpsych @ Jun 28 2019, 09:11 PM)
where did u check the "balance in the app"?

main screen?

or inside the "TNG Card" where linked-TNG card is displayed?
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inside the TnG card.
talexeh
post Jun 28 2019, 10:33 PM

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QUOTE(chinguanwei @ Jun 28 2019, 10:13 PM)
inside the TnG card.
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To be on the safe side, you should check on https://tngportal.touchngo.com.my/tngPortal/login & Smart Tag device if you have one.

By right the value should be updated within 24 hours.
chemistry
post Jun 28 2019, 11:17 PM

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QUOTE(chinguanwei @ Jun 28 2019, 03:07 PM)
hi, anyone knows how long does the top up in watsons reflect in the touch n go app?

i top up on 24th June in watsons but until now the balance in the app is still zero.
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The balance shown at the home screen of the app is for the Tng e-wallet.
To view the balance of TnG physical card , you need to link the card to the app first.
soonwai
post Jun 29 2019, 01:17 AM


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QUOTE(chinguanwei @ Jun 28 2019, 03:07 PM)
hi, anyone knows how long does the top up in watsons reflect in the touch n go app?

i top up on 24th June in watsons but until now the balance in the app is still zero.
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I loaded RM10 to my son's MyKad sometime end of May. Used the kiosk in MV. Up to today also his MyKad is still RM0 in the TnG eWallet app. RM10 is in the card, confirmed using my SmartTAG.
#Victor
post Jun 29 2019, 12:17 PM

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[quote=soonwai,Jun 29 2019, 01:17 AM]
I loaded RM10 to my son's MyKad sometime end of May. Used the kiosk in MV. Up to today also his MyKad is still RM0 in the TnG eWallet app. RM10 is in the card, confirmed using my SmartTAG.
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mean that card balance won't show in the app?
soonwai
post Jun 29 2019, 01:14 PM


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QUOTE(#Victor @ Jun 29 2019, 12:17 PM)
[mean that card balance won't show in the app?
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It's supposed to show but right now it's showing as RM0 (card has RM10). Status last updated May 31.

My own TnG cards shows last updated dates of 27/6, 6/5, 8/2. Not sure about the balance.
chinguanwei P
post Jun 30 2019, 03:16 PM

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nvm i think the update is slow. After i add the card onto the app, 1 day later the balance pop out. then i remove and add again it became 0 again with a older update date.

Thanks all

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