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 Touch 'n Go (TnG) Card, Tips & Latest Promotion

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TSvictorywp
post Dec 6 2014, 01:43 AM

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QUOTE(monara @ Dec 6 2014, 01:05 AM)
Can use that tng card to pay at Tesco counter?
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i believe yes...
TSvictorywp
post Dec 7 2014, 11:02 AM

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QUOTE(cybpsych @ Dec 6 2014, 01:38 PM)
went to Tesco @ IOI City Mall.

some details about the new Tesco Clubcard+TnG:

1) new Tesco Clubcard+TnG can be used for payment (terminals only at counter 4 & 10) but reload at sevice counter (near entrance).

2) TnG payment/reload services are not ready, yet. Official launch (i guess for this outlet) on 8-Dec, ready service on 9-Dec (or possibly on the 8th too).

3) Cash reload only. Credit card reload not allowed. Didnt ask about Tesco Cash Vouchers.

4) I asked if reload (no svc charge) can be to any TNG cards or specific to the new Clubcard+TnG. Got 2 conflicting answers  rclxub.gif: 1st officer said only allow reload to new clubcard+tng (other tng cards not allowed). 2nd officer said any TnG cards can be reloaded there.

didnt't probe much, will try again on my next visit.  sweat.gif
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how about payment with non-tesco tng card?
TSvictorywp
post Dec 7 2014, 11:27 AM

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QUOTE(cybpsych @ Dec 7 2014, 11:06 AM)
didnt ask. might wait till it fully launch the service first then can get "better" answers LOL
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but i believe tesco will not limit the reload/payment to their own tesco tng card only. nod.gif
TSvictorywp
post Dec 7 2014, 12:01 PM

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QUOTE(cybpsych @ Dec 7 2014, 11:46 AM)
yeah, it doesnt make much business sense. also TnG (the company) may not allow such limitation.
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yes, unless they give exclusive reload discount (like watson), they may not limit reload only to tesco-tng.

on another note, if this tesco clubcard tng is going to replace the previous tesco clubcard, will all the supp card holders also be receiving a new tesco clubcard tng (plus with credit inside and reload voucher)? brows.gif
TSvictorywp
post Dec 7 2014, 02:11 PM

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QUOTE(alexwsk @ Dec 7 2014, 01:06 PM)
thk not
the card itself is RM10 if buy at tng
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yeah, think about it, actually tesco has invested a lot, say rm10(card cost)+rm5(credit value)+rm2.50(discount coupon) for every clubcard customer.
TSvictorywp
post Dec 7 2014, 04:44 PM

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QUOTE(pisanq @ Dec 7 2014, 03:56 PM)
let say tesco allow reload tng using cash voucher. did tesco allow us to purchase tesco cash voucher using cc?
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all the while tesco accepts cc for purchasing cash vouchers. and cash vouchers is accepted for reloading prepaid telco at tesco. just that now not sure about tng.
TSvictorywp
post Dec 7 2014, 10:58 PM

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QUOTE(kinabalu @ Dec 7 2014, 09:06 PM)
I noticed that my November usage hit RM100 and those extra amount above RM100, they roll into December month.... wow haha

I got my RM5 rebate in my account now, need to accumulate to RM10 only can claim from TnG.
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so now you can confirm that once you achieved rm100 you no longer collecting points right? it's either points or cash rebate, can't be both.
TSvictorywp
post Dec 7 2014, 11:06 PM

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QUOTE(vez @ Dec 7 2014, 10:53 PM)
if you lost touch n go, inside got credit, people can use to buy stuffs with it lor...
the reporting card lost hotline got CC so fast or not? lol
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losing tng card is what everyone is afraid of. i may be the person who worry the most because started 2 months ago, i have been maintaining my tng card with a minimum of rm1k value in it.
TSvictorywp
post Dec 7 2014, 11:59 PM

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QUOTE(MGM @ Dec 7 2014, 11:42 PM)
Extract from: http://www.touchngo.com.my/CMS/Personal/Pr...-n-Go-Card-FAQ/

Lost Card
Can I get my money back if my Touch 'n Go card is lost or stolen?
Yes. It is very important that you register your Touch 'n Go card so that we can verify the user details to process the refund.
Any refund claim from unregistered user will not be entertained.

How do I know if I am a registered user?
To check your registration status, please call our Careline at 03-2714 8888 (operational from 7.30am to 9.30pm daily, including public holidays).

How do I register my Touch 'n Go card?
For existing users, please call our Careline at 03-2714 8888 to update your registered details whenever you changed your contact details.
Register on-line through our website.
Fill in a registration form at our counter.
How can I block/blacklist/cancel my Touch 'n Go card?
Contact our Careline Centre:
Telephone: 03-2714 8888 (Operational from 7.30am to 9.30pm daily, including public holidays)
Fax: 03-2714 8889
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the problem is you can't dispute a transaction. meaning that if you lost your card and it was used for certain transactions, you can only get back the unused balance. so if you don't realise immediately (that you lost your card), your balance can become 0 within a day.
TSvictorywp
post Dec 8 2014, 12:24 AM

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QUOTE(MGM @ Dec 8 2014, 12:12 AM)
Lost my card and realised it next day, at first thought total lost, then went to T&G website and after that managed to find out balance still intact & quickly blocked the card. Still waiting for them to credit the balance into my bank acc. Processing fee rm10 and need to get a new card, another rm10.
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lucky that no one used your tng card yet. smile.gif

they will send you a cheque or direct transfer to your casa?
TSvictorywp
post Dec 8 2014, 02:33 PM

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QUOTE(kinabalu @ Dec 8 2014, 08:44 AM)
There is difference between TnG card and Plusmiles card.

When I enquire through plusmiles careline on the TnG stuff, they ask me to refer to TnG.

Not sure what is the plusmiles CS for as 10 out of 10 question I ask they also dunno.
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of course, it's like you ask watson or tesco about tng questions. they only know better about watson or tesco or plusmiles rewarding system (rather than tng) because they are just co-brand tng card.
TSvictorywp
post Dec 8 2014, 03:34 PM

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QUOTE(cklimm @ Dec 8 2014, 03:15 PM)
I just bought one at Tesco Kepong, there isnt any balance in the card, but it comes with a pile of vouchers though.
And, the kakak there accepts credit card reload
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bought? not free meh?

how much you bought? rm10?
TSvictorywp
post Dec 8 2014, 04:03 PM

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QUOTE(cklimm @ Dec 8 2014, 03:55 PM)
RM8 bro, found a RM2 tng reload coupons from the vouchers though
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means you bought at rm8 + there's a rm2 reload coupon inside?

another question, since it's a clubcard+tng, did they asked you to register your information on it after purchase? so it will officially replace your previous clubcard? or both can be used at the same time?
TSvictorywp
post Dec 8 2014, 11:05 PM

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QUOTE(cklimm @ Dec 8 2014, 10:03 PM)
Yes, i paid RM8 for a zero balance card+ vouchers+ rm2 reload, and i registered the card as a new member, if you have a club card, you'll only pay RM5 though
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if that's the case, you should have signed up for the normal clubcard (for free) first and then only convert to clubcard+tng for rm5. save rm3 lor! lol...
TSvictorywp
post Dec 9 2014, 09:54 AM

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QUOTE(cklimm @ Dec 9 2014, 09:21 AM)
As they already have the new clubcards, they no longer offer the free old clubcards
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how come Alec.Yong said that tesco kepong doesn't accept cc for tng reload? hmm.gif

QUOTE(Alec.Yong @ Dec 9 2014, 08:25 AM)
Yesterday paid a visit to Tesco Kepong, but they didn't accept card payment for touch n go top up lah...
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TSvictorywp
post Dec 9 2014, 11:25 AM

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QUOTE(erry- @ Dec 9 2014, 10:44 AM)
i tot current clubcard will get free upgrade as my case, no?

btw i'm not a so-high-spender at tesco. going to tesco also like, once in 2 months lol  laugh.gif
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if they mail to you then it's free lor.
if not, then you purchase at tesco for rm5 lor.
that's what i think...
TSvictorywp
post Dec 10 2014, 11:53 PM

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yay, finally i received the tesco-tng clubcard! rclxms.gif
TSvictorywp
post Dec 11 2014, 11:14 AM

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QUOTE(cklimm @ Dec 11 2014, 09:18 AM)
whistling.gif
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thanks, good confirmation! biggrin.gif

by the way, can reload to other tng also right?
and whether reload tng can earn clubcard points?

This post has been edited by victorywp: Dec 11 2014, 11:15 AM
TSvictorywp
post Dec 11 2014, 11:12 PM

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QUOTE(kinabalu @ Dec 11 2014, 10:46 PM)
oh Mydin can use TnG shopping?  ohmy.gif  ohmy.gif  ohmy.gif

something new to me.
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yes, you can also use tesco clubcard tng at mydin for payment. lol...
TSvictorywp
post Dec 12 2014, 10:41 AM

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QUOTE(tbheng @ Dec 12 2014, 12:29 AM)
Received my Tesco Clubcard with TnG too.  rclxms.gif
Tried to link the new clubcard to my Tesco online account, but failed.
Called the CS at 1300 number behind the card and got the following info to share with all:
1. Old clubcard is linked to new clubcard.
2. Old card's points will be transferred into new card and just continue with new card.
3. Swipe new card to activate and then call CS to link to online account.
4. Can reload TnG without charges but CASH only. Min is RM10.
5. Can pay purchases in Tesco via TnG at dedicated counters only.
6. No new card (with TnG) will be issued to replace Supp Card. Continue to use old supp card.
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so use the rm2.50 coupon to reload rm10 into your tesco clubcard tng!
effective cash rebate is 25%! thumbup.gif
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