thanks for the info. already added this info in the first post.

did you order from their website or their lelong website?

Congrats for your new watch!        Do you mean to force vibrate your phone using your watch? Do you have mini launcher installed? Swipe to the right twice, there is an option there

This is how the vibration profile works:

If you want vibration on your watch, you MUST set vibration on the "app-setting" itself. Once vibration is enabled, even if you put "silent" on your "phone settings" and the phone does not vibrate anymore, you can still receive vibrations on the watch.

Tip: If you want to vibrate only on watch and not the phone, after setting vibration in "app-setings", go the Android Wear app, under Settings, set "Mute Connected Phone" to ON, that way whenever your watch is connected to your phone, the phone will automatically go to Global Silent, i.e. Sound and Vibration OFF.