QUOTE(aniske @ Nov 28 2014, 09:06 AM)
Its my phone. My son play my phone and not it just show alternative password. I buy this phone at KT, and now i at K. Terengganu. Do i have to go to samsung service center at KL OR anywhere?
You can go to
Samsung Collection Service Center
No.34-B Jalan Sultan Zainal Abidin,20000 Kuala Terengganu, Terengganu., 20000
Phone : 09-622 7373
E-mail :
http://www.samsung.com/my/support/erms1/Service Time: Mon-Fri: 10.30am-6.30pm, Sat: 10.30am-1pm / Sun Closed
usually if you have official receipt, its better to prove the ownership.., but you can just tell them the problem
and it should pronounced/called as Samsung S5 and not Samsung 5S