Has anyone experience app crash on your Note 4? Instagram & Chrome has already crashed twice on a 2 days old unit
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Samsung Galaxy Note 4 Official Thread V5, 4th Generation Phablet by Samsung
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 Jan 1 2015, 12:28 AM
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#1
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Junior Member
326 posts Joined: Jan 2003 
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Hi Guys,
Has anyone experience app crash on your Note 4? Instagram & Chrome has already crashed twice on a 2 days old unit Attached thumbnail(s)
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Jan 1 2015, 03:21 AM
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#2
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Junior Member
326 posts Joined: Jan 2003
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QUOTE(Andrewtst @ Jan 1 2015, 12:46 AM) Never happen before. Try factory reset it. If you had root and use whatever backup program like titanium backup, make sure never restore system apps. After factory reset, now everything crashes! Attached thumbnail(s) 
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Jan 1 2015, 03:40 PM
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#3
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Junior Member
326 posts Joined: Jan 2003
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QUOTE(TyroneS @ Jan 1 2015, 11:14 AM) did you root or did something during update? Thanks for the replies guys, really appreciate it disable some core system file or interrupted update. that happen before on my old device because my house blackout and crash the system, it's because core system/engine file not running good or missing. if you're still on warranty bring back to samsung center request to reflash stock system or use odin help yourself.  .When I received the phone, I sync-ed with Google & Samsung, installed Instagram & Waze, then later at night I experienced application crashes. I decided to try factory reset on day 2 and after that, the phone keep on crashing even at the welcome screen. Took the phone to Samsung service center at One Utama today, they tried to flash to old and new firmware but the issue still persists. I was given 2 options, immediate replacement of motherboard OR wait for 1 week for them to send the phone to HQ and get a brand new replacement unit. I opted for option 2 and was given a courtesy phone. Apparently the person on my right was experiencing the same problem and requested for a new phone too. The person on my left was using the same phone too and his charger was faulty, was given replacement on the spot. So far OU service center has replaced 4 units of Note 4. Other issues are normally resolved with firmware re-flash. I somehow regret with my purchase but was very impressed with a lot of new functions on the Note 4. Hopefully the replacement unit can serve me for 2/3 years  |
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Jan 1 2015, 06:48 PM
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#4
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Junior Member
326 posts Joined: Jan 2003
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QUOTE(TyroneS @ Jan 1 2015, 05:20 PM) Sorry to heart that cause i don't face such issue,or either charger problem *touch wood* no worries 2month user here. May i know when and where you purchased the phone? if possible you know when ur phone manufacture? . Bought the phone 3 days ago from MNSB Sales & Services, Digital Mall PJ. Its the shop with Sony signage in front of the 1st to G level escalator. Can't check the manufacturing date as I've already surrender my phone. |
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