i never read the T&C. i just want to get a broadband service without physical phone line and the service available at my area.
this is the only service available on my area. no choice.
yesterday i received bill from maxis...... the billing date is from 5/10 t0 20/10. they charge me rm 287.67. DAMN EXPENSIVE!!!!!
i called to maxis to verify!!!!!
telephony registration fee RM50.00 (WHAT IS THIS??????? --> they said they system mistake billed and will refund back next month)
broadband ultimate 384 RM26.67 (rm50/30 x16 day) fair enough
modem rental RM18 (i scream at them... you charge me 1 month rental fee for 16 days of use!!!! --> they will refund back to me next month)
Home voice standard free for 6 month (0.15 sen per minute if you use the service, call in is free. you can remove the service after 6 months later)
itemised bill (WHAT IS THIS??????? --> currently we cant online billing like other postpaid service... will be available on december or next year. YOU HAVE TO PAY THE RM5 for 2 pcs of A4 paper)
Data activation and installation RM188 (fair enough)
they brochure stated you can trail use the service for 1 month then will bill after 1 month! why i get the statement and the billing date as above?????????
they also advice me that if you need extra data upload/download you can send email to them... they will consider and give extra limit or advice you use other package??? what other package they have???
you will not charge exceed 3gb but they will notice you thru mail or etc...... they said maxis not keen to stop your service if exceed 3gb for current time.
So they're offering some kind on 'real' unlimited package if you'd reach teh 3GB limit...?
I think they're just trying to get more ppl to use their 3G services by saying but not acting on their 3GB policy...