Not shooting the messenger. Relax.

But we are just stating the mere facts. Not your colleague only, a lot of ppl would.

pity the one who trully got defect item

he told me he spent 3k on a phone, now that its dropped, he feels not right about it..lol.. so, instead of judging him, i jz listened to him during lunctime.. and yea, now that i know bout it, jz telling u ppl here only... so, this time around, any defects, there is no 1 to 1 change

Happened to me today.

Yeah correct. No issue on the app. If access cimbclicks from the browser, phone will restart.

then what policy they have now? just send to repair?

Can anyone tell me what is happen to my glass? This is a unit from Celcom, and so hard to send warranty. Ish...said need check need check...

i dont know what happen to this unit's glass... It can't be remove....


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a stain of SP there i can see?? issit?

apparently they will give u a list of apple reseller details like machines, mac city and mac studio, u jz go there with a case number provided by them...they will do inspection for u

when is senq restocking?.... read previously they get stocks from DIGI, now DIGI also start sending out stocks d

no no... there's no SP on that part... something like stain..but i cannot erase it ...

but mine is from Celcom..went to switch..they asked me go back to celcom...went to celcom..and they said need 1 month for checking only.....dafuq? =____=

Man, I hope they have the official Apple Store here instead of those resellers.

BTW, when did your friend dropped his phone ? Is it within 10 days after he received it or after ?

those reseller and those telco receptionist is plain useless ..

he got his phone sometime last week..cant rmbr which day.. but its under 10days as of today

Looks like glass dent to me.

when i touch it it still smooth... sent this photo to my friend he said probably a oild stain... how to remove it? >.<

Normally if it is within 10 days they allow one to one exchange with a new unit.

But, since your friend dropped it, it is considered mishandling and is not covered under warranty. Hmm, did your friend told Apple he dropped it ?

Anyway, if Apple really changed the policy then I pity those who really receive defective units D:.

Just spoke to the Apple Support online, it seems that there is no more 1 to 1 exchange in Malaysia

And it is called Express Replacement and one should pay for full amount for deposit of the new device and deposit will be refunded once they receive the old device

Express Replacement seems not available in Malaysia

I really not sure where you guys got the news that no more 1 to 1 change for Apple product bought from Apple Online Store. I'd placed my order on 6th November and received my Ip6 on 10th November. But the Ip6 I received, the mute switch is loose, it just won't stay at the mute position there, so I just call 1800-80-6419, they do provide 1 to 1 change for me. They arranged a courier service to pick up the defect phone from me and after the defect phone reached their warehouse, they shipped out a brand new replacement phone to me. So I really not sure where is is policy change came from...

Who looking iphone 6 128gb gold celcom Queensbay have 1 unit.. No 64gb

6+ i forgot what size gb have

When I asked my wife when was the last time she charged her iPhone, she said it was the day before yesterday. Disbelief, I grab her iPhone and check the usage record. It's been on a single charge for more than two and a half day! Hers is iPhone 6...not the iPhone 6 Plus!


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It's doable... coz Usage Time stated only 8 hours...

Give her a Plus, she'll probably can do 3 days without charge...

This post has been edited by Eithanius: Nov 24 2014, 10:44 PM

I'm using iPhone 6 too but I don't let my battery discharge until this low. So I checked at 50% battery and the usage is about 5 hours (on both iOS 8.1 and 8.1.1). So, yea, I think this battery life/usage is pretty much standard for me (moderate usage with messenger apps, browsing, calls, FB, Instagram etc). I'm on 3G all the time too.

This post has been edited by hsyong: Nov 24 2014, 10:50 PM