Broadband provider
ISP/package: Maxis fiber fixed ip
Location: selangor
Have you called your ISP's helpline?: no

Personal equipment
Router: archer c7
Firewall used:

Problem details
First occurence of problem: today(1st setup)
Problem frequency:
Problem description: setup the router and status connected but only sent bytes and no receive. anyone using the same router on maxis fiber too? tq

P/S:setup on unifi yesterday, works fine with iptv.

This post has been edited by angel-girl: Nov 13 2014, 11:17 AM

There are several versions of Archer C7. What version is yours?
You can find the version number on a sticker at the bottom of the router.

Sorry forgot to write it,its v2

Which firmware are you on now?

Archer_C7_V2_140704

Try the latest firmware: http://www.tp-link.com.my/support/download...r+C7&version=V2

I'm not sure if this firmware supports Maxis Fibre & UniFi or not, you'll just have to try.
If nothing works, you might want to try OpenWRT.

http://wiki.openwrt.org/toh/tp-link/tl-wdr7500

This post has been edited by sHawTY: Nov 13 2014, 08:03 PM

Okay thanks bro!!!

i tried all fw provided by tplink.still no luck as for the WRT i think im not going to try as i had no idea how to configure it, afraid will mess up the device. thanks by the way.thanks alot!

http://www.tp-link.com.my/article/?faqid=703

sorry to bump old thread. did you manage to fix this issue as I have experienced the same thing?

i did not try the WRT so im not sure if that can solve this.

so that means you haven't used the c7 as connected directly to BTU? planning to send this back to their service center but not sure if they will be able to fix the issue.

i was planning to use in my office but since canot , so i use at my home wity unifi. u can probably send back.do let me know if they can fix it

I have managed to temporarily fixed the problem by

http://www.tp-link.com.my/article/?faqid=703

-setting the clone/not clone over and over and until the I receive the packet.

However, everytime the router restart I would need to do this over and over again.

TP-Link, upgrading the firmware does not help at all.

I'm using Archer_C7_V2_140704

The first Archer C7 v2 i got is a fake which shown but a overlapped sticker with V2 on the box and router, it is clearly V1 when you lift the label.

I returned it and got back the same thing but I figured out how to use it.

anyone managed to get this fix? I still cant

i gave up.

at least this thread is still active for live discussion. I bought 1 yesterday without knowing that it is having problem with Maxis... In a very stressful state at the moment... How i wish My AC68U is back from taiwan...

ever try to contact the support and ask bout this? now use it for UNIFI at home.

im trying to use for my Maxis fibre at home, it received the IP and server from maxis, but it is not receiving any packets...

yes exactly same with me when i use it in my office. i tried every firmware on the web,still the same.

but one of the forumer commenting using WRT might solve this, if you are free then you can give it a try.

i brick the C7 but unfortunately cant understand a single thing it said in this bricked version. OPENWRT... now i am trying to recover it back to factory.. seems impossible.

sorry to hear that. better bring back for warranty and also ask for solution on maxis fiber.

Nope, managed to fix it just now. It is back to TPLINK UI now. Haha. Now to try and set up the whole thing again afterwork

Managed to get it to work with my maxis fibre, except that now phone is not working. Until my ac68u comes back from taiwan, this will suffice.

What changes did u made?

u cannot use the latest one downloadable or the original one if your unit says it is compatible with maxis or unifi. It doesn't work.
I had to TFTP mine, change my pc ip to 192.168.1.66 and use the Archer C7 V2 firmware international one.

Then from there, you enter your PPPOE info then you must make changes to your VLAN.

will try when im free! thanks alot bro!

Hi Mx007,

May i know how u did it? sad i'm another victim that do not know C7 is not compatible with maxis fibre.

I tried many firmware change also no one successful logon.

Any senior ppl here to guide me how to setup the wireless router Archer C7 V2?

noob here.

i source around the web and those info i tried seems not working or maybe my understanding not clear.

i'm using maxis fiber.

the strange thing is WAN there didnt show any IP add.... all in 0.0.0.0


Attached thumbnail(s)

maybe u can PM @mx007

thanks for the feedback.

already PMed and awaiting reply.

Sorry guys, was pretty busy with work.

Well, basically it is quite complicated.
First you need to download the Archer C7v2 from an international web page. http://www.tp-link.com/lk/support/download...r+C7&version=V2
Do not download the ones from malaysia.
Make sure router is off.

After that you need to download a free TFTP software. http://www.solarwinds.com/products/freetoo...ftp_server.aspx

then make sure your router is WIRED(LAN) to your pc that you are going to do the setting with.

If you open the TFTP from you Local Hard Disk, in programs i think. Look for the tftp.
Then put the downloaded software in there and rename it to ArcherC7v2_tp_recovery.bin.

After doing so, change you IP to 192.168.1.66

Next you power on the router while holding down the reset button. The router itself will come up as 192.168.1.86, you can see this going on the TFTP log.

It should take a little while to transfer and then restart. (lights will flash)

After that, you open your Router setting from 192.168.1.1 or something else, after you restart your network card.

Do your PPPOE settings, wifi and all
Then you go to VLAN and change the settings to Maxis : Internet VLAN 621, VoIP to either VLAN821, VLAN822. Restart the router

Let me know if it works! mine did. Except still having problem with my VoIP

mind to share how you setup VLAN tagging on the fw? :S was having the same issue with UniFi and no difference between the MY fw and international fw, still no incoming packet after connected with IP :S



This post has been edited by siewkeat: May 25 2015, 06:39 PM

I had successfully setup my TP-LINK Archer C7 v2 to connect Maxis Home Fibre by using OpenWRT Chaos Calmer 15.05-rc1 (now rc2 released) firmware.

The TP-LINK official firmware is lousy.

First of all you need to flash OpenWRT firmware.
http://downloads.openwrt.org/chaos_calmer/...hfs-factory.bin


Step 1: Flashing the firmware.
You shoud have this. (picture from TP-Link site)

Just browse to the OpenWRT firmware file you downloaded just now.
Then upgrade, you should good to go.


Step 2: Login to OpenWRT. Initially is 192.168.1.1 (no password for 1st time until you set it after that)



Step 3: Goto "Network" -> "Switch"



Step 4: Setting the VLAN ID
Port1 = WAN Port
Port2~5 = LAN Port 1~4
Port6 = WAN for IPv6

Should look like this.
"Tagged" Internet VLAN 621 on Port1&6
"Tagged" VOIP VLAN 821 & 822 on Port(2)or(3)or(4)or(5) depend which Archer C7 LAN port connect to your Maxis Router(Technicolor TG784n v3) and Port6(must)
"Tagged" IPTV Astro VLAN 823 on Port(2)or(3)or(4)or(5) and Port6 if you need the IPTV service
Save & Apply

Step 5: Goto "Network" -> "Interface"



Step 6: Setup your WAN, "WAN" -> Edit


{General Settings}
Login info should be like this.
UserID@home.maxis.com.my (if you do not change to public)
UserID@public.maxis.com.my (if you change to public)
Password: UserID+1


{Physical Settings}
Select the VLAN Interface: "eth0.621" (wan)

Save & Apply


It is ready to connect your Maxis Home Fibre.
I would skip the WiFi setup, I think you all should know how to do.
But kindly inform, you can only stable in WiFi-bgn 2.4Ghz since the 5Ghz AC WiFi LINUX mod-driver in OpenWRT not quite compatible, though it is working, but it would only show up 6mbit/s in bitrate, speed performance I didn't test. Sometimes it may confuse the 2.5Ghz WiFi. so it is good to disable the 5Ghz AC WiFi if you are not using.



Then Below is setting up the Maxis Thomson Technicolor TG784n v3 Router.
Connect with your PC LAN cable to Maxis rounter LAN port (or Maxis WiFi should do so).

Login to Maxis Thomson Technicolor TG784n v3 Router.
http://192.168.1.254

Step 1: Click on "Advance Configuration"



Step 2:
"Maxis Gateway" -> Setup my Maxis Gateway



Next



Use the "Bridged HSI(GPON) + VOIP" rather than "Home HSI(GPON) + VOIP"

Then Next


Use "TM" if you are under TM infrastructure or else Maxis if you are Maxis Infrastructure

Then Next


Enter your VOIP phone number in URI & username. eg: 0312345678
password: phonenumber+1

Then Next


Then "Start"



It would restart your Maxis Router.



Then Finish



Step 3: Disable Maxis WiFi
You do not need the Maxis WiFi anymore.

When you click "Disable", it may sometimes not working.

Goto "Advance Configuration" -> "Home Network"
Click on the WiFi.


Then {Configure}


Untick all these box.



It is all done now.
But be reminded, if you restart Maxis Router anytime, its WiFi will automatically active back. So you need to disable it again.


The LAN Cable on Maxis Router WAN port connect to TP-LINK LAN(?) port which the port set VLAN 821/822 for VOIP.

Arrangement like this



Now your Maxis Router become a just VOIP phone unit, no WiFi and other use.

If your VOIP works, your Maxis Telephony should be like this, it is registered.
"Toolbox" -> "Telephony" -> "Detail"


If not, try re-configure the Telephony.
-> "Configure"





If you still cannot make the Telephony Registered, it means you need to call up Maxis Service Centre. They need to reset your Telephony password, which sometimes Maxis himself will ruin their server settings.


Hope this helpful and good to go.


TP-LINK Archer C7 v2 won't brick, once you spoiled, just connect your LAN cable to LAN port1 and set your PC IP 192.168.1.66, use a TFTP software (http://sourceforge.net/projects/tftp-server/) download and install, put the firmware file under the software folder in ArcherC7v2_tp_recovery.bin filename, then it would re-upload the firmware.
Both TP-LINK official and OpenWRT firmwares will work.


By the end, we all know Maxis Router is a crap, you can replace it with other VOIP Adapter.
Of course the adapter settings would dependent . You just need the SIP phone number, username & password, that's all.
[attachmentid=4494114]

This post has been edited by WLFung: Jun 20 2015, 03:57 PM

thanks for your efforts!!!!

Hello Just here to say and thank to mx007.And confirm your method work ,except I did not use TFTP.
I just use normal firmware upgrade in C7.
firmware from http://www.tp-link.com.my/download/Archer-C7.html#Firmware
All I have to do after upgrade to international firmware is go to
Network > IPTV >Change mode to 802.1Q Tag VLAN and set Internet VLAN ID to 621
All is done


***I didn not care about VOIP and IPTV so I did not know it work or not

Hi guys,

Sorry to hijack thread. Since all have issues with C7.

I bought mine few mths back as a bridge with my 1043ND. But now I want to use my c7 as the main router.

Tried to input my unifi login and pass but it keeps "connecting" only. Weird is that the password can be seen on the network page, not the ********. Tried reset the router. Same thing.

Router is AC1750 V2. 14704 firmware.

If I were to flash with OPENWRT... better functionality and stability?

Thanks.

any idea how to make astro iptv work? i've got maxis fibre + astro iptv

you have to tag one of port that you want to connect to iptv. I don't know exactly which port they are using for iptv but that's how you should do it. Some forumer might know what's the VLAN ID.

Hi,

Any idea the Maxis Thomson Router configuration doesn't come with BRIDGE HSI(GPON) service name? Mine one only HSI(GPON) + VOIP or HSI(GPON) + Public + VOIP.

Mind to know what is your BTU?
I might need your helps to set up the VOIP in the BTU.


If you know what's doing on the above settings, there would no longer needed to have your Maxis Thomson connected.
I just use it to bridge as a VOIP service, and not a WiFi Access Point & WAN dialer (Internet Login).

In case you do not need the VOIP service, you are good to go.


The settings above just shows in 2 parts.
1st: Setup TP-LINK C7 as a WAN Dialer(Internet Login) & WiFi Access Point.
2nd: Disable Maxis Thomson WAN Dialer(Internet Login) & WiFi.

That's all.
(*I think setting UniFi VTAG is the same way too*)

Be reminded, flashing the OpenWRT will sacrifice your AC WiFi, as the AC WiFi is not an Open Source development, the AC WiFi driver in OpenWRT is a reverse-engineered driver to work on.
You never get a good speed of this 3rd party developed driver. So there is useless AC WiFi in OpenWRT.

Of course, you can get more function by using OpenWRT such as VPN, etc....

LuCi is the official UI released with OpenWRT, might you can try Gargoyle that might much more comprehensive & easier configurable UI.



At last, I'm requiring your help of the settings if you are using HG850a BTU. Thank you.

Hi,Brother go to these website http://www.tp-link.com.my/download/Archer-C7.html#Firmware then download Archer_C7_V2_150520_MY after go to setup maxis mode.May i know your modem is TM modem or Maxis modem?If still can't try unifi mode.

hi all,
i have just managed to get my archer c7 v2 working via upgrading the firmware using official tplink. I have setup the router just like @WLFung did.. Unfortunately i couldnt get to thomson ip, i wanted to disable thomson for wifi and enable VOIP but it says network not connected. Can anyone help? i have used the default ip address: http://192.168.1.254..

Dear All Archer C7 v2 User,

Good news from TP-Link Support China. Yesterday i finally to update new firmware for Archer C7 V2 from TP-Link support China and able to connect IPv4 & IPv6 but i can get IPTV connection (Maybe my IPTV box got problem due to few years never use it. Anyway IPTV is not important to me.

If you guys need to update this Archer C7 v2 3.14.3 Build 150827 Rel.58738n and setting guide can download from my dropbox link as below.
(Note: This firmware is direct from TP-Link support center China and you not able to download from TP-Link Malaysia homepage yet).

https://www.dropbox.com/s/yotr15y06xiale6/A..._en_up.bin?dl=0

https://www.dropbox.com/s/hzozb6ukrhdlxer/A...0guide.pdf?dl=0

(Note: I am Unifi user so not 100% sure it will work on Maxis or not but you guys can try)

Have a nice day.
Kwan Hoe

thanks for the update!

You are welcome

Any idea this archer c7 work well with TIME 100mbps?

Good evening.
What i have to setup in my router or Set-Top-Box (STB) to watch HyppTV?

If switch to Archer C9v1 TPLink, i will see the 'satellite dish with x' icon.
If use TM provided modem/router RG-MARITIME-TRG212M,
no problem.

The STB model is EC6108V8, white box, Android 4.4.2.

IPTV settings:
IGMP Proxy: Enable
IGMP Version: V2
IPTV: Enable IPTV
Mode: Malaysia-Unifi

Internet VLAN ID: 500 Internet VLAN Priority: 0
IPTV VLAN ID: 600 IPTV VLAN Priority: 0
802.1Q Tag Enabled

LAN1: IPTV
LAN2: Internet
LAN3 Internet
LAN4: Internet

Thank you for your time.

Great details for the recommendation! I was trying your method without actually flashing my Archer C7 firmware as I'm already on 3.14.3 Build 150520 Rel.53345n. However, can you just please help to answer some really noob questions for me?
- I suppose both the Archer C7 and the Maxis Thomson Router has to be on the same subnet, say 192.168.1.x for this to work?
- My Maxis Thomson Router also doesn't have the BRIDGE HSI(GPON) + VoIP service, it has HOME HSI(GPON) + VoIP and HSI(GPON) + VoIP, which one should I use?

This post has been edited by aurfei: Aug 16 2016, 12:08 PM

I seem to be having the same problem with you. After I've connected from Archer C7 LAN port (for VoIP) (originally on 192.168.0.1) to the Maxis Thomson Router's WAN port (192.168.1.254), I was able to disable the Thomson WiFi, disconnect the eInternet connection, check the telephony settings. But the VoIP wasn't working and I disconnected from the Maxis Thomson router, now I cannot connect to it anymore on 192.168.1.254....

You must untag one pf your port in your Archer C7.

Sorry for my ignorance, but what do you mean "untag"?

It means you should npt tag the Lan port with Vlan 821. Just select untag.

Oh really? @WLFung was suggesting to tag the ports to be used for VoIP with 821/822 on the Archer C7. Anyway, I will give it a try later, thanks

Apparently I am not allowed to leave the vlan id field blank, unless I flash it with an OpenWRT firmware

After I restarted the Maxis Thomson router I was able to connect into it again.


There is no "Bridged HSI(GPON) + VOIP" option under the list of services in my model/version of Maxis Thomson router.



My Archer C7 is defaulted to 192.168.0.1. Can someone advise if I need to change the IP of the Maxis Thomson router or disable its DHCP for the bridged VOIP to work?

Oh, if you want you can flash it with openwrt. But maybe you can follow my setup.

I also couldnt find Bridged HSI(GPON) + VOIP. I think maybe his Maxis gateway is older.

You may copy my setup.I have the almost same problem as you but just that mine is the IPTV problem.
https://forum.lowyat.net/index.php?showtopi...post&p=80357315

I think I kinda understand what you are doing, as I was thinking to do something similar as well.

Original idea: Connect the TM ONU to my Archer C7 as the main router for WiFi/internet access. Then bridge from Archer C7 to Maxis Thomson to use the Maxis VoIP... no success so far.

Alternative: Connect the TM ONU to Maxis Thomson as the main wired router for internet access as well as VoIP. Connect Maxis Thomson to Archer C7 and use the Archer C7 as an AP for WiFi.

Will try it out to see.... fingers crossed.

Remember to tell me does my setup works.

This post has been edited by mztang52: Aug 17 2016, 03:59 PM

there's no way u can ditch that Thompson if u want to use Maxis VOIP except if u change the ONU/BTU setting.

Sdaly there's no way that we can modify the Alcatel ONU.

This post has been edited by mztang52: Aug 17 2016, 04:20 PM

basically can....

-need to know the ONU IP
-login / password to control panel
-Maxis SIP details.
-know how to do VLAN tagging.

u good to go.

But I dont know the ONU IP and login accpunt detials.

Well, tested and it works... VoIP works, internet works!!

So my setup is as below:
- Maxis Thomson remains as my main wired router for internet access as well as the VoIP dialer. Disable the WiFi of Thomson router.
- Convert the Archer C7 to a wireless AP (by setting its IP to be the same segment as Thomson, and disabling DHCP)
- Connect ethernet cable from Maxis Thomson LAN port to Archer C7 LAN port

However, I can't help but to feel that internet download/browsing speed seems to have suffered with this additional hop of an AP, but running a Speedtest when connected to the Archer C7 wireless AP and directly to the Maxis Thomson router seems to produce consistent results either way. So, I'm giving it a benefit of a doubt (maybe too many users are streaming Rio Olympics) and gonna continue monitoring the performance.

This post has been edited by aurfei: Aug 22 2016, 12:31 AM

All right.

Maxis had done the dirty tricks.

They removed the "BRIDGE HSI(GPON) + VoIP" setup option in order to take control (or perhaps may monitor?) your connection to internet by go through their censored DNS server.

I just realized that they can modify the Setup Templates to remove this "Option" whereby it was online when you configure it.

They did a dirty trick by breaking your VoIP connection, then at the time you inspect the connection by test out to re-setup the Thomson Router configuration then you dropped into their trap.
Permanently removed "BRIDGE HSI(GPON) + VoIP" setup. And it should be said that they had restricted their user to use the BRIDGE Mode for those subscribers.

I still figure out how to configure the settings by editing the user.ini configuration file that exported from Thomson Router.
But by my knowldedge on .ini configuration and limited source from Thomson, it is quite a tough job for me for understanding unfortunately. And not much time to learn for.
But I think to edit the Configuration File then stored back to the Thomson router, it could go for BRIDGE Mode I think.
(*Maybe someday)

Currently the best way to get VoIP connected whereby abandoned Maxis Thomson Router is to modify the Huawei HG850a BTU. Unfortunately mine is the old Alcatel I240-P BTU.
I have got a piece Huawei HG850a BTU but I didn't have the GPON settings on this BTU, so I can't get it on Maxis Fibre. I have seek those who really willing to share their GPON setting file for me, but sadly no one is helping.
Perhaps they worried someone to intrude their Ethernet.
Finally I can't have my Huawei HG850A BTU works on the GPON.

For your question, since the current Archer C7 firmware does really supports Maxis Fibre, it is best to stick on the stock firmware than OpenWRT or DD-WRT because of its AC1750 WiFi.
OpenWRT/DD-WRT will make you loss the AC1750 WiFi function as Atheos AC1750 driver is not open for public.
(Of course you would have a better control & management on your Ethernet by OpenWRT/DD-WRT)

The 2nd question about the subnet.
You can configure Maxis Thomson and Archer C7 in the same subnet, but need to know which is the Host to connect the Internet (Dialer).
Currently you can only manage Maxis Thomson to connect to internet in order to have their VoIP supports at the same time, and Archer C7 to be your sub-Ethernet device from Maxis Thomson.

Of course by this setup, your Archer C7 WAN port connected to Maxis Thomson LAN port.
Setting up the Archer C7 "WAN" setting to "Dynamic" or "Static" (<- "Static" to fix IP as a connected device for Maxis Thomson under same Thomson subnet).

Then Archer C7 "LAN" change to different subnet at this point, this subnet managed to be Ethernet within your devices connected to the Archer C7 but not Maxis Thomson
.
Else if you are using same subnet under Maxis Thomson 192.168.1.x, which Maxis Thomson using 192.168.1.254 as a Gateway, even you connect your devices to Archer C7, those devices will stick on Archer C7 192.168.1.1 as a Gateway, your devices will not get the Internet connection since 192.168.1.1 is not the device to have the internet. Unless every device you need to configure their Gateway to 192.168.1.254.

If you change the Archer C7 "LAN" setting to different subnet, said 192.168.0.1, then all the devices connected to Archer C7 will be within 192.168.0.x subnet where Archer C7 (WAN) host the internet from Maxis Thomson 192.168.1.254 (LAN), those devices connected to Archer C7 will not need to change their Gateway for that extra jobs, it automatically sticks on 192.168.0.1.


Lastly, I have bought a Linksys PAP2T-NA VoIP Adapter which not expensive, I am going to make it works as a VoIP device by connecting Archer C7, but currently I don't have the time to test it out. Maybe Sunday.

Else if someone really willing to share their Huawei HG850A Configuration file which I am really thankful for that , then I will no longer need the VoIP Adapter, only connecting VoIP by HG850A.

My aim is to totally eliminate the Maxis Thomson Craps.

This post has been edited by WLFung: Aug 24 2016, 02:24 AM

Wow! Thanks for the detailed explanation.

As mentioned in my previous posts, I have got it working by retaining the Maxis Thomson as my wired router and VoIP dialer, while connecting the Archer C7 as a wireless AP on the same subnet as Maxis Thomson.

How much is the Linksys PAP2T-NA VoIP Adapter?

L*z*d selling @ RM75, but after you get the coupon discount, it was much cheaper.
I got mine RM6x.


Another thing is, by Bridging Archer C7 to Maxis Thomson, do you feel that FB Video/Comments are hard to be retrieved?
I feel that FB Video/Comments lag to be loaded by Maxis Thomson connecting Internet, but if Archer C7 to be the host connecting Internet, lagging would not happen.
(*FB page surf by MS Edge Browser)

This post has been edited by WLFung: Aug 28 2016, 03:57 PM

Have you managed to get your Linksys PAP2T-NA VoIP Adapter working with Maxis VoIP?

Not specifically on FB Video/Comments, but I do feel with my current setup there is some lag on certain video streaming sites (using Firefox browser). However, my other home user who is heavy on YouTube (iPad) doesn't seem to have any complaints.

Any luck with the linksys VoIP adapter?

Same here. Any luck with the voip adapter?