Bro, may i know where to place the sirim sticker? is it for warranty card?

I do not have warranty card too

This post has been edited by officeBoy: Feb 10 2015, 10:02 PM

Dont worry about. Just keep it in the box. Its just a certification stating your set has passed through SIRIM inspection.

There is no warranty card if you purchase from Apple Store . The warranty is based on the serial number. You can check the warranty status at https://selfsolve.apple.com/agreementWarrantyDynamic.do

Wah ....rich guy

Thanks Bro for sharing

cosmetic defect within 14 days can return?

Yes. But you have to call up Apple's hotline first.

Hi guys whats the process for getting a replacement after calling Apple? Do I need to ship it back or apple will arrange for pickup? Got a dead pixel on my phone screen. :S

oops more than 14 days already due to cny... still can exchange?

try call & tell them it was cny before this ...
i want to know the update too on this.

pending pick up now, from apple chat, asked me to call the hotline, chat with 1st agent, wait 5 minute on hold before transfer to 2nd agent, on hold 3 minutes again, then give me return number, dhl to arrive 3/3/2015...

the engraved ipad air 2 was dented at the right corner surface (near headphone jack area), not at the edge,

not our mistake, its out of the box condition... decide to return it and wait for the new one...

This post has been edited by xproc: Feb 27 2015, 10:30 AM

Try your luck. But I did hear them say 14 day "Working" days return policy.

This post has been edited by TOMEI-R: Feb 27 2015, 10:46 AM

is it 14 days on the day we open the Box or 14 days the moment barang sampai on our hands ?

From the date of your invoice@ date you receive your item.

depends your case... my item more than 14 days already... less than 14 working days la... lol

Hi there xproc, does the repalcement arrive same time as pickup?

no... pickup first before they send replacement... i read somewhere around 7-14 days after pickup...

Ah I see. For my case they asked me to request for a replacement from the Switch Service Center near my area. The apple care personnel says that switched is authorized to do the 1:1 exchange within the 1st 7 days.

I think now can get the phone from apple store if you urgently want it

This post has been edited by officeBoy: Mar 6 2015, 11:25 PM