I am Ms. XXX , a member for the "Curve Fitness First branch " on May 2006 bearing the ID "XXX ".
I had just terminated the service with the Fitness First last week. I am disappointed because the service provided was unsatisfactory. I was consulted by Miss XXX from the "The Curve Fitness First" and subscribed for the 3 month student package.
Something was not disclosed clearly or was misrepresented by Miss XXX before I subscribed the package. I stated clearly to her that I only need 3 months package as I need to go for my industrial training on August at outstation. The real problem arised
only after I was out from the town and updated my bank account. The charges has being made to my bank account without notice and my consent.

I realized and found out from another consultant that Miss XXX failed to do her duty as a consultant which failing to inform me that I need to sign up another termination form during my first day registration as I needed to do so. And she told me the other way round which my subscription with Fitness First will automatically being terminated after 3 months.

To resolve the problem, I would appreciate your clarification of that matter. I will wait for two weeks before seeking another clarification from "The Fitness First main branch" and the consumer group. Please contact me at the above address or by phone (XXX)