So i bought 9 manga books on eBay.

3 books from one seller. Another 6 from another seller. But both sellers are from Japan. So my first parcel was posted on the 22nd of October and the other one on the 23rd, just 26 hrs apart. But both left the outward office of exchange of Tokyo International on the 26th around the same time. I chose registered SAL with tracking and insurance for the first parcel and SAL parcel (registered post with tracking) for the second one (both are actually different methods of shipping, but altogether the same - SAL). Both parcels reached Malaysia on the 31st of October. Into customs on the same day, and left the Malaysian inward office of exchange on the same day. But the thing is, these info are what i got from my tracking at Japan Post website. But on Pos Malaysia website they hadn't updated it in DAYS. The update for both parcels are still stuck on the date they arrived at Tokyo International. And noticed that both parcels have stayed "departure from inward office of exchange" at the Japan Post website since that Friday (31st). Does it take that long to reach any post offices here? Feeling worried about my parcels, i made a phone call to Pos Malaysia customer service for the third time and told them about not having received any updated information about both of my parcels on Pos Malaysia website for days while on the other hand Japan Post updates it immediately. And do you want to know what they told me? They told me the SAME THING like the previous two calls i made to them - my parcels haven't reached Malaysia yet. And all three calls, the consultants told me this BASED on the not updated info on the Pos Malaysia web. And the third time (today) i told them that Japan Post web clearly states that both of my parcels has already REACHED Malaysia and even left customs for days. But regardless to that they kept telling me that "our system says that ur parcels are still in Japan and hasn't even reached Malaysia, miss" and that's when i got mad but just close out the call.

i really don't know where on earth is their prob or whether this just proves how unreliable and inefficient Pos Malaysia is. And what happens if my parcels go missing?? Who do i turn to? Pos Malaysia told me in all three calls that my parcels hasn't reached Malaysia all based on not updated info, which was the day both parcels reached Tokyo International. But that was over a WEEK info.

oh my gawd what do i do!!!!!!

so... but both of my parcels have tracking number wor. the problem here is that Pos Malaysia doesn't even know my parcel has reached Malaysia! they still think it's in japan ready to be shipped here! but that info was over a week ago! my parcels already left customs. T.T