Hey guys, Z5 is temporarily out of stock, the shipment will arrive this saturday and custom clearance will be completed next Monday. ETA is Tuesday.

We are sorry for the slight delay caused due to overwhelming demand.

ALL DONE BROS, still fail...it can even detect pendrive anymore lulz..

looks like i have to take it back to illegear

seems like motherboard problem...if it is, then no choice but to take back to  illegear to change mobo or fix the usb ports..

dealing with their support service via email now

lol just check all usb ports with pendrive,can detect or not

It looks like driver problem isn't it? Since when got this problem?

Check:
1. all port. including USB, HDMI, VGA, headphone and mic..
2. Screen. including dead pixel (can google for online dead pixel check), screen lit/side "hinge" see whether there is any loose part or sticking paste exposed
3. Boot your laptop, see can enter BIOS or not. If you purchased OS version then test your OS.
4. If you got an external DVD drive, bring it along to test the see whether the USB port can detect and run your DVD or not
5. Test the backlit and lightning of the laptop
6. Test power adapter

Most importantly, CHECK IF YOUR LAPTOP IS DAMAGED OR NOT. If there is any doubt, just ask them straight on the spot

All these can be done quickly. For more detailed testing you need to have an OS installed.
Hmmm.. Seems like a hardware issue. Do update us on your fix

hi Shin,
the Driver are suppose to be included in the CD that came along with your laptop. when you bought the laptop from us, was it a free dos or did u opt for windows?

audio drive and yes i am also talking about the software that came with it.

yes Realtek.