hi there,

was wondering if I was the only one getting 600-1200 ms constant lately?
I don't know much about the ISP, using Astro stuff but its driving me insane,

any tricks?

I've send aticket to Blizz with all the informations they want, computer, etc
i've done a pathping which is a test of the route from your computer to the server.
computer, modem, routeur, ISP, ISP's partner in Asia's d3 server, then to d3 server

you can do the same by following this:
https://eu.battle.net/support/en/article/ru...a-pathping-test
tracert:
https://us.battle.net/support/en/article/pe...ng-a-traceroute

what came out was that from my computer to modem to routeur to ISP (in that case IPTV) connection is 100% fine, no problem, that's the path of internet within Malaysia.
The issue comes after that with the partner's of IPTV in the related country.
Most likely IPTV/TIME is using cheap cable stuff with their partner abroad.

I've called IPTV and truly yelled at them because they don't understand anything, took me an hour at least to get to speak the same language as the person "in charge".
Eventually they understood, I've provided all the information above (tracert and pathping) by email, wecare@astro.com.my
That was today, now they said will need 24/48 hours to get to a higher tech supervisor to see what they can do, if they can do anything.
Most likely not much. I'm thinking to change ISP.

For those of you who don't have trouble, which ISP are you using?


From my side, problems are from 5pm to midnight, after this come back to green.
1am to 5pm is 80% of the time in the green area.
not saying 299ms is green area and already can't play at all!
around 80/120 would be fine.

This post has been edited by DraGZz: Oct 31 2014, 03:27 PM

I'm on IPTV 6mb at the moment, could it be better if I go higher?
Anyone using IPTV with good latency here?

my surfing, my download are very good, just when I play

you guys using WIFI or lan network?

I'll take a look at WTFast see whether it works. thanks for the tips guys