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 Samsung Galaxy Note 4 Official Thread V4, Owner please register yourself in post 3

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skyevo91
post Oct 30 2014, 09:15 AM

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** Update on my previous case regarding yellow tint problem **

Previously, I've sent my phone to SC because of yellow tint problem. After 2 days, the phone is ready to collect. Then when I check, the yellow tint problem is still there although a little bit reduced. They change the LCD part. On the next day, I once again visit SC but this time I insist for them to replace my phone on one to one replacement basis. They say must wait for management's approval approximately 2 weeks. Yesterday, I call SC to ask about latest status of my case. They say can collect immediately. I check the phone as usual. Yellow tint problem gone. They inform that the replacement was rejected and just calibrate the display. When I ask how to calibrate the display manually, they refuse to tell because it is only for internal use. There is one more problem. My metal bezel got dent. I sent my phone in perfect condition but when get back, there is obvious dent on the bezel. I just sent again for the replacement of the metal bezel. Another 2 days of waiting. Conclusion, if got yellow tint, just visit SC for warranty claim. It is not a feature, it is a factory defect
skyevo91
post Oct 30 2014, 09:33 AM

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QUOTE(Nephrite @ Oct 30 2014, 09:19 AM)
Waw sampai metal bezel also dent. Those SC people really rough. doh.gif
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yup bro. Really dissapointed. If my phone's age is old, I dont mind. But it is new one. Bought at the 1st day consumer launch after 3 hours of que. mad.gif

skyevo91
post Oct 30 2014, 11:24 AM

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QUOTE(garfield007 @ Oct 30 2014, 11:09 AM)
Anyone know when Note 4 pink colour will release in Malaysia??? I also want to join this family  wub.gif  wub.gif  thumbup.gif
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I don't know exact date. But expected to be release around 2 or 3 month
skyevo91
post Oct 30 2014, 04:15 PM

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QUOTE(thelightside @ Oct 30 2014, 12:10 PM)
That's wut I hate about malaysian all no ethics one other ppl stuff treat it like rubish haih rolleyes.gif anyway good luck ur warranty claim
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Yes. They suppose to treat customer's device carefully. Tired of 4 times visit SC in two weeks. mad.gif
skyevo91
post Oct 30 2014, 04:40 PM

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QUOTE(mydragoon @ Oct 30 2014, 04:23 PM)
for a minute there, i thought i was in the OnePlus forum since that's where there's plenty of talk about yellow tint.

could it have been from glue, which is the main cause for the OnePlus. if glue, usually goes off after 1-2 weeks of moderate to heavy use.
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not sure bro. I think, that yellow tint is not the same as Note 4's yellow tint. AFAIK, it is common problem for AMOLED screen. Not related with glue i guess. That time when go to SC, they change the LCD part. Still got same problem. The 2nd time i sent, that problem is gone. They told me that they just re-calibrate the display using secret factory code.


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