Stupid Samsung centre. My wife collected my phone today from SC with with its board replaced. I'm rushing home happily  from workplace, 136KM away , hoping that I can play with it again just to discover that now my Note 4 have more problem.

1. The capacitive button (back & recent app) no longer responsive. They need to be pressed to become functional.
2. Menu button broken. It sunk into the front glass panel & became loose. I can even wiggle it with my finger.
3. Dunno if there any more problem.

Now I don't even have any desire to pop in my sim card to test  it. 4 years I have good experience with SC. Only now they f**ked up badly. I mean, how in the hell the stupid technician didn't test my Note 4 before give them to my wife. This Monday I'm gonna attack the SC & the stupid technician . No matter what, I want new phone replacement. I don't want broken RM2.5K phone.

An update on the lagginess. It seems that my phone underperforms when I'm outside during hot day or the weather is hot. Since today my area is raining heavily and always cool, my phone is really fast. Will update again if lags according to weather.

Stupid Samsung centre. My wife collected my phone today from SC with with its board replaced. I'm rushing home happily  from workplace, 136KM away , hoping that I can play with it again just to discover that now my Note 4 have more problem.

1. The capacitive button (back & recent app) no longer responsive. They need to be pressed to become functional.
2. Menu button broken. It sunk into the front glass panel & became loose. I can even wiggle it with my finger.
3. Dunno if there any more problem.

Now I don't even have any desire to pop in my sim card to test  it. 4 years I have good experience with SC. Only now they f**ked up badly. I mean, how in the hell the stupid technician didn't test my Note 4 before give them to my wife. This Monday I'm gonna attack the SC & the stupid technician . No matter what, I want new phone replacement. I don't want broken RM2.5K phone.

Retailers does it for you now

sorry to hear that. which centre u went to?

Hi Bro sorry to hear that. This is a very bad customer service quality. Hope you can get a new replacement phone from Samsung. Wish you good luck. By the way if can record the conversation you have with them. (Voice conversation record not video because it may be useful in the future)

how do we know they have done so or not?

mine is metal slate. i find that this color not so match to phone compare on metal slate neo hybrid for note 3.

picture upload..

Where got such thing one. My Note 4 hot or cold also like Bugatti Veyron. Never drop till Kancil performance before.

I think you stay beside volcano!

So you need to use this phone in air con room 

It seems so. No trees around me. Hahaha. Just joking. I'm not trying to make this phone look bad but the software optimisation done by Samsung is getting worse. I expect a new phone don't have all that stutter UI. My Note 3 seems much better.

how do we know they have done so or not?

You'll receive sms from Samsung saying that your warranty has been successfully registered. Just make sure you fill up the warranty form with correct phone number during purchase.

most of you guys buy your phone from telco or retails shop ? which the best offer

So far the offer i seen from

senQ =  RM2499, 2 years warranty , free RM50 cash voucher and free car charger

Best denki = RM2499  ,free screen protector , rock casing , and 16 gb SD card

Harvey norman = RM2499  free screen crack warranty care 1 year (not sure what rubbish is this) , itouch 10 400 mah power bank , samsung s view case  and kingmax OTG 16gb flashdrive...

If you got any better offer please share . Thanks 

after u disable all thoae unused crap it will be much faster then note3

it been a week...never received any sms from Samsung...bought from  Maxis

Already tried and restarted it. Still the same. Now really dissapointed with Samsung's software this time. When I see S5 Lollipop software much more smooth than my Note 4 software. Hope it will become like that.