Sifu2 sekalian, facing this issue for awhile now. Ignored it but now i want to fix it.

2 item which doesnt work with my desktop.

1. Seagate slim back up plus 1 tb.
2. Kingston 4gb data traveler.

I tried doing most of the fixes via googling.. still fail. Always ca not find drivers.. so should be drivers. But i cant get the drivers even from manufacturers website

Any tips/fixes you guys have on your sleeves?



This post has been edited by arrowhead7372: Oct 26 2014, 04:16 PM

Manually install the driver?

any problem with other PC? only your particular desktop....?

Tried. Manufacturer website takda. Went to device manager to update driver also no avail.

Other pc no prob. I usually xfer to my cheapo pendrive then use my laptop to xfer to my hdd or kingston.

Only on my desktop. But cheapo pendrives works like a charm.

Most USB mass storage device no need t driver
except the USB3 port; any error message when you plug the above mentioned usb drive to your PC?

sorry. i noob. but yea, expected as much. by right, windows can detect all.

but to ur question, no. they say installing drivers, then i let it install by itself and in the end, they say :

This post has been edited by arrowhead7372: Oct 26 2014, 06:11 PM


Attached thumbnail(s)

http://www.kingston.com/en/support/technical/urdrive

try install this?

btw ur win7 is 'jacksparrow' edition?

windows 7 usually have this kind of strange problem, It recommend me drive for me Quadport GBE card but in the end the result i get was same as you lol
You can try your luck to install legacy drive, follow this guide http://cdn.pinnaclesys.com/SupportFiles/St...indows_7_us.pdf

Nope. Genuine copy.

I have trouble installing service pack 1 as well. Some.weird error which is all over the net but still cant solve it.

Thanks kurangak and 1024. Will try both shortly.

i got customers who face this problem, macam caused by virus becos it works using live cd. no choice so i reinstall the win7

Then terus ok? Should consider that. Thanks

i get this error message


Attached thumbnail(s)

You need to understand some facts first.

1) All standard USB storage drives do not require installation of their own manufacturers drivers for Windows XP or higher versions.

2) If you encounter failure to install any USB storage devices in Windows XP or higher versions, this is due to the Windows's own faulty USB drivers.

Therefore you will need to uninstall any Windows updates/hotfixes that directly update the Windows USB built-in drivers.

The proofs are :

1) Those USB storage devices work on other Windows PCs immediately (ruling out device failure)
2) Those USB devices also work immediate on a fresh installed Windows PC from any official media discs or ISOs.

The Fix :

a) If the Windows built-in USB driver files are missing.

http://ckon.wordpress.com/2011/04/08/windo...ms-usbstor-inf/

b) If the Windows USB drivers are corrupted due to Windows update/hotfix

(Might need to do this in Safe Mode)
Go to "C:\Windows\System32\DriverStore\FileRepository"
Locate usbstor.inf_amd64_????????????? folder and copy "usbstor.inf" & "usbstor.PNF" into "C:\Windows\Inf"
Copy the last file "USBSTOR.SYS" into "C:\Windows\System32\drivers"
Restart Windows.

* If you find 2 folders of "usbstor.inf_amd64_?????????" use the files in the older time stamp because this is the original working drivers.
The ones in the newest folder are the non-working version for your PC.

Thanks! Will do this tmr!

Sorry to ask, but have you ever try plug those item into different USB port? Try using the one on the back, directly from motherboard, not those port located at front of your desktop tower.

done. plugged everywhere possible

didnt work for me.

i had 2 files of the usbsot.inf_amd64 - 1 was 2011, another 2009.

i tried both. didnt work

Another possible solution :

Symptoms:

USB shows in the device manager (right click on my computer and click manage, devices) either "Unknown USB device" or "name of USB hard drive manufacturer" both of which have the yellow ! next to them saying they aren't installed correctly.

Resolution :

Right click on the device in the device manager that shows it isn't installed, click update driver software, enter this location assuming your C drive is your main drive

"C:\Windows\winsxs" and ensure the box is checked to include subfolders and hit ok. It should reinstall immediately and show up as a new drive in "My Computer"

You may have to uninstall the device first, replug it back in and then run through the above steps.