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 Celcom iPhone 6/6+ Release Discussion Thread, Discussion specific to Celcom Network

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mamamia
post Jul 3 2015, 05:18 PM

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QUOTE(wewdoto @ Jul 3 2015, 05:14 PM)
Anyone have any luck getting connected to the LTE network? Can't seem to get a decent LTE connection no matter where i go.
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I'm connected to 4G at kl
mamamia
post Jul 3 2015, 06:08 PM

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QUOTE(wewdoto @ Jul 3 2015, 06:06 PM)
May i have a look at your APN settings?
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Wat is that?
mamamia
post Jul 4 2015, 08:10 AM

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QUOTE(icecreamcake @ Jul 3 2015, 11:51 PM)
do ur 4G signal bar always full in kl area or keep 2-3 bar only?

sometimes I feel 4G on my phone is slower and unstable compared to 3G.

and also unable access to internet when on 4G mode.
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Mostly 4 bar.. But I know recently the celcom line not so stable.. I guess is Bcoz many ppl port to celcom due to the cheapest postpaid plan..
mamamia
post Aug 4 2015, 11:25 PM

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CELCOM charged me international data roaming even if I turned off my mobile data before entering to Singapore. I went to Singapore for 3 days n they charged me for 4 days. I complaint to celcom but they keep accuse that the charges is valid. Very disappointed with their service. Sigh..
mamamia
post Aug 6 2015, 05:56 PM

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QUOTE(yujin86 @ Aug 6 2015, 09:34 AM)
same here i oledi kena 2 time.
and they even charge me more than rm38/day
so ridiculous!
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So u did nothing? Same here, more than 38/day. I lodged complain. Wait for investigation. Where u kena?
mamamia
post Aug 6 2015, 10:55 PM

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QUOTE(yujin86 @ Aug 6 2015, 08:14 PM)
1st time kena called they said have to use over 10mb or dun rmb how many mb den only max rm38 if not pay per use.

2nd time lodge complaint cos i 11pm rch home den charge me next day on 1230am really feel ridiculous.

I guess this is some sort of evil corporation between celcom and m1. Cos everytime i enter sg with m1 will kena charged data.
Celcom cs say is due to my iphone app running behind and my setting but during my 1 week stay at taiwan no any data leak prob.
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Same here. I been to Thailand n Indonesia with this phone no issue. But Singapore kena. But have they refund to u?
mamamia
post Aug 7 2015, 07:54 AM

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QUOTE(yujin86 @ Aug 7 2015, 07:31 AM)
not yet
still under investigation
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How long d?
mamamia
post Aug 8 2015, 03:29 PM

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QUOTE(yujin86 @ Aug 8 2015, 03:21 PM)
3days only
urs?
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Since Monday 3 Aug 2015.
mamamia
post Aug 11 2015, 07:41 PM

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QUOTE(yujin86 @ Aug 8 2015, 03:21 PM)
3days only
urs?
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Hi, any update on ur data roaming charges?
mamamia
post Sep 8 2015, 12:25 PM

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QUOTE(yujin86 @ Sep 8 2015, 09:30 AM)
no =.=
how about urs?
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They reverse 2 days out of 4 days charges only..
mamamia
post Sep 22 2015, 08:59 PM

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Anyone use up 1gb + 1gb data b4? Is it after the utilization of 2gb wont be able to connect to data even if ur phone network shown 4G
mamamia
post Sep 23 2015, 07:09 AM

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QUOTE(kenlui @ Sep 22 2015, 11:55 PM)
Yes wont be able to use but I'll usually purchase before the quota finishes as celcom always sms telling that data will be charge 10sen/kb. Rather pay RM12 for a gb than get a crazy bill at the end of the month
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But the problem is I can't even surf, so they won't be able to charge. But, I rmb when I sign up the plan, they mentioned can't use at all n they won't charge unless u purchase urself.
mamamia
post Oct 18 2015, 04:14 PM

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QUOTE(vampire @ Oct 18 2015, 03:31 PM)
KLCC & Wangsa Walk not Celcom Blue Cube but Celcom Exclusive if I'm not mistaken.
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Klcc n wangsa walk also blue cube.. Wangsa walk got celcom xclusive n blue Cube.. Klcc always force ppl buy accessories..
mamamia
post Oct 20 2015, 04:38 PM

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QUOTE(aRRrgghh @ Oct 20 2015, 04:15 PM)
Normally only dealers charge for cc of 2%. Blue Cube or Celcom Center won't. Same as 'forcing' customers to buy accessories. If they insist, you should report to Celcom.
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CELCOM won't bother ur complaint..

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