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> [GUIDE] Bank transfers

L.A.C
post Jul 23 2009, 06:27 PM

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Junior Member
178 posts

Joined: Apr 2008
From: Johore Bahru


I have some questions. I've used Maybank2u online banking to buy some stuffs here. It was prefectly ok then.

Now I'm trying to sell something here but it's been a while since I last logged in into it (less than a half-year I guess) and now, I cannot log in into it, the page showed:

You have been logged out

Access denied

For assistance, please call our Customer Care hotline at 1-300-88 6688 or 603-7844 3696 (overseas).


I doubt it was a wrong username or password as if I deliberately key in the wrong ones, it'll show:

Wrong username or password.

So I'd like to ask if there is an expire date for my online baking account if I were to be inactive for a certain period?

Second, if now I do not possess an online banking account, can I still receive payment from my customer via online transfer of Maybank2u ?

Lastly, based from what I saw in the "How to register for Maybank2u.com Online Banking" page from the Maybank2u.com :

I'm a Maybank customer with a Maybank ATM/credit card

Go to any Maybank ATM.

At the main menu, select Maybank2u Services.

Select Maybank2u Application.

Key in your own 6-digit Maybank2u.com Personal Identification Number (PIN).

Key in the same PIN again to confirm. For security reasons, your PIN will not be printed on the receipt.


But I did go to one of the ATM, furthermore it was the ATM in the Maybank branch, the ATM did not show any sort of "Maybank2u Services" related options, there was only three options for me, which were Fast cash withdrawal/cash withdrawal, Account balance inquiry and one more I've forgotten.

Sorry if I asked any of those stupid/noob questions, and thanks a lot for enlightening me notworthy.gif
L.A.C
post Jul 24 2009, 08:43 PM

Getting Started
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Junior Member
178 posts

Joined: Apr 2008
From: Johore Bahru


QUOTE(imiv @ Jul 24 2009, 02:58 PM)
on yr question if there is any expiry date for login account if account holder being inactive for a certain period - not so sure. but i guess the answer is NO.

for your case, it would most probably wrong id/password being key-ed in.

Registering for Maybank2u.com. DId you insert yr ATM card?
thry to find whether there are any OTHERS button?


Added on July 24, 2009, 3:04 pm
your friend's case is an exceptional case. everyone are responsibled on their own id and password. for those using shared PC, they must ensure they deleted the MEMORY CACHE after each transaction ( u need to do this even you are not sharing PC with anybody) and change their password more often.
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Well, I did inserted my ATM cards and I only got three options to choose and neither of them is related to Maybank2u.com


Added on July 24, 2009, 8:44 pm
QUOTE(arava @ Jul 24 2009, 03:51 PM)
Yes, if i'm not wrong, if your online account had been inactive for three consecutive months, it will be de-activated. You'll have to re-activate it. Previously, what I did was to call the customer helpline and get them to reset for me.
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Oh really? I didn't know that. Thanks a lot ya! thumbup.gif

This post has been edited by L.A.C: Jul 24 2009, 08:44 PM
L.A.C
post Jul 28 2009, 12:25 PM

Getting Started
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Junior Member
178 posts

Joined: Apr 2008
From: Johore Bahru


QUOTE(imiv @ Jul 28 2009, 10:01 AM)
I've tried at Maybank ATM.
after i inserted the ATM card and key in the pin, a list of menu displayed.
and i can see  MAYBANK2U.COM.MY was there.
and it certain have more than 3 options there.
p/s : it might due to yr account inactive as well. just walk in to the branch and let them check.
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Well it might be, maybe I did make a mistake or something.

Thanks a lot ya.

 

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