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LCD monitor (New) [WTS] Dell 24" UltraSharp U2415 Monitor, ★★★ PRICE UPDATED ★★★

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theMadMan
post Dec 18 2014, 07:34 PM

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hi, what's the best price for shipping to Petaling Jaya, Selangor? Also, is there any way to get a 5-year warranty option? I bought an older model with 5-years though i understand that some are offered with only 3-years.
theMadMan
post Jan 5 2015, 04:10 PM

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Have received my item last week in good time and was testing out the features.

I seem to have some issues with DisplayPort 1.2 daisy chaining. When the PC goes to sleep and wakes up, sometimes the chained display doesn't wake-up. Will try to isolate the problem and report later. If any warranty service is required, can you advise me how to go about? There's no service tag so how do I check against Dell's warranty database?
theMadMan
post Jan 7 2015, 03:06 PM

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QUOTE(teng_08 @ Jan 6 2015, 01:07 PM)
Hi there, thank u for the kind feedback. As for warranty claims, u will need to contact Dell Technical Support and provide them with the Dell Order Number.
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Hi teng,

1) Thank you for your info. It seems that normally for Dell warranty, there's a service tag that needs to be provided. Can you confirm that it is not needed in this case?

2) Also how can I confirm online when my warranty is till? As you may remember, I purchased the 5-year warranty model from you.

I'm still trying to troubleshoot my display problem. Seems like the step suggested here helped a bit http://sepczuk.com/techblog/2013/07/displa...oblem-resolved/ Basically it seems that I need to use DP 1.2 cables but in the absence of one, I DIY-ed the existing one as seen in the link

This morning when I got up, the secondary display (a U2412) was disabled again. I had to turn the primary display (the U2415) off and on again to restore it. It's disappointing that I can't get daisy chaining to work properly for now.

Thanks and best regards.
theMadMan
post Jan 6 2016, 04:22 PM

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Hi Teng,
Just to update you regarding my DisplayPort issues, Dell sent me revision A02 and that monitor seems to have resolved the sleep of death issues with DP 1.2 signals.

Just to clarify, if set in DP 1.1 mode, the monitor does not seem to have any issues.

Cheers


 

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