QUOTE(raptar_eric @ Nov 4 2014, 11:44 AM)
Sorry, wanna check with those who have experience upgrading from gold to platinum..
I have upgraded my m2c to platinum, however, there is afew floating transactions from my gold card... the CS at the card centre (gardens), actually cut my gold card already, and then checked and found out there are floating transactions for my gold card..
he told me that if I were to disable and cancel the gold card, there is no way I can pay my outstanding amount for the gold card, which then he pass me back the cut gold card, ask me to keep and clear the floating balance once it appears on my statement, only then i cancel it..
anyone know if the floating transaction will be carried over to my platinum card, as long as the TP? Or do i need to wait till all the floating transactions be listed in my gold card, cleared it, only i can cancel it?
Call CS to transfer the outstanding amount to your platinumI have upgraded my m2c to platinum, however, there is afew floating transactions from my gold card... the CS at the card centre (gardens), actually cut my gold card already, and then checked and found out there are floating transactions for my gold card..
he told me that if I were to disable and cancel the gold card, there is no way I can pay my outstanding amount for the gold card, which then he pass me back the cut gold card, ask me to keep and clear the floating balance once it appears on my statement, only then i cancel it..
anyone know if the floating transaction will be carried over to my platinum card, as long as the TP? Or do i need to wait till all the floating transactions be listed in my gold card, cleared it, only i can cancel it?
Nov 4 2014, 12:09 PM

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