Hi ALL,
I am a user of FAGOR product.

I purchase their Kitchen Hob end 2010. So far, I am quite ok with the product performance.

Last October, one of the burner of the hob has some problem and report had been lodged since October. Sadly, until today, the problem is still not resolved yet. I have problem in preparing daily dinner/lunch as this is the only option I have.

I would say, the after-sales service team performance is not on par with their product performance.

After Sales Service is one of the important consideration before purchasing this product.

Just sharing.