QUOTE(mike86 @ Oct 10 2014, 09:06 AM)
well, my mistake to send in to dealer SC instead of Naza's.
initially thought that i personally msg to the dealer branch's boss that i know would give me some privilege on the repair time frame
silly me
anyway, after the repair car naik gila and once got "Automatic Gearbox Faulty" message
4spd gearbox also faulty
luckily during August that time i cancelled the purchase of the suprima s and now i can proceed to wait for Iriz 1.6 MT and test drive
Doesn't make a difference. I sent my 408 to Glenmarie HQ. Same crappy service. They need to keep my car but refusing to give a courtesy car even after I explained my situation.initially thought that i personally msg to the dealer branch's boss that i know would give me some privilege on the repair time frame
anyway, after the repair car naik gila and once got "Automatic Gearbox Faulty" message
luckily during August that time i cancelled the purchase of the suprima s and now i can proceed to wait for Iriz 1.6 MT and test drive
They said parts need to order and they will call back, they never did. I called them 3 times after waiting for a month before they actually checked if the parts were there or not. Then comes the problem with booking an appointment to fix it.....they made it so difficult. I'm still waiting to get my car fixed now, 2 months later.
And yes, complained till my BP shot through the roof....no effect. Everyone there don't seem to care at all.
Now the sound proofing is gone and the suspension is very noisy (rattling) and rough but they're only focusing on the previously reported issue even though I have to leave my car there for 2-3 days. I have to go through this whole fiasco again for the other problems.
Safe to say this is my first and last Pug. Never again!!
Oct 10 2014, 01:20 PM

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