Not sure if anyone else has this problem.

I've been getting a weird issue with my Maybank Mastercard (debit) lately.

For unknown reasons, my card often gets declined when purchasing from STEAM and Humblebundle, even when I have the available funds to complete the transaction. Yes, I've called Maybank, and have had all restrictions removed.

Now, here comes the weird part. For every transaction that was declined, Maybank puts 2 pre-authorization holds. So, for example, if I purchase something a game for $10, card gets declined, transaction fails, and i get 2 pre-authorization holds totalling $20.

To make matters worst, STEAM support says no purchase has been made, thus there is no transaction number. The bank says that the transaction was not declined, and thus I should contact STEAM. f*** ME RIGHT?

This has happened 12 times since May 2014. The first 6 transaction made in May was finally refunded in July (2 bloody months).

My other transactions made in August are still on pre-authorization hold, and I'm still waiting for maybank (f*** them) to get it sorted.

At the same time, due to the fact that this issue also happened when I tried making purchases from Humble Bundle suggests that the issue lies within Maybank itself.

I would advise everyone who has used Maybank's debit card to purchase, regardless to which merchant, and has their card declined, to bloody make sure that they have refunded your pre-authorization holds.

edit: some words

This post has been edited by stuka: Oct 7 2014, 12:59 AM

yup happened to me as well, not like i dont have balance in my account.

used my other bank cards. works fine.

How long did it take for them to refund?

I thought all Maybank debit card is under visa? No problem on my Maybank MasterCard Credit card though, only AMEX has problem, too much security..
I ran my steam business based on my Maybank debit visa card last time, no problem though. I think u better try attach your card on paypal, and use paypal as payment method...

steam doesn't support paypal payments for MY anymore. =(

use steam wallet then
buy from site like offgamers.

http://www.offgamers.com/steam-wallet-card...21166-21167.ogm


This post has been edited by Edison83: Oct 21 2014, 04:26 PM

I just had this problem during this steam sales m8
Just after ma first 2 successful purchase the 3rd one get declined,and the forth one,fifth one...until Maybank has deducted 300+ and I get nothing in the end.
And it didn't show any pre-authorization holds or anything.It just reduced my money and now I have to go to bank to get a refund and use MOL point and get charged.
Dem Maybank,or Steam,or both o0o