I called to ask for waiver for annual fee on my card and supp card, they dun want to waive it for me. Think to cancel it and change to other card. When sign up the sales person say just call in to waive.

Hi I'm not able to check my credit card balance from hlb connect, it disappear. Anyone experience the same?

Ok i gotta know that my card been terminated. I called to ask for waiver, cs say cannot waive for cashback card. I request her to submit the request to waive the annual fee otherwise will consider to cancel this card. She said centre will call me in 3-4 working days on approval of waiver.

End up nobody call me and my card is terminated. Rubbish.

I request her to submit an annual fee waiver request. To me, it's automatically executed since nobody call me. The worst thing is i forgot to bring my handset today

Have to call them after work.

I have few auto debit with this card it's troublesome. So now I feel the situation change I've to call them back to request for reactivate the card and also not sure if the annual fee still applicable even though they terminate my card.

What am I doing

My auto debit is for digi lines which included in cashback lo

Custo mer has to call and beg for reactivation now

I know, agent told me gst cannot waive when i apply so I'm OK to pay that since been told upfront. It's not correct for them to directly terminate my card.

Now surveying citibank/hsbc credit card.

Mind to share on the reason?