QUOTE(janson_kaniaz @ May 16 2015, 07:56 PM)
what are the docs they need?
I only submitted EPF, it was print on the spotCredit Cards Hong Leong Bank Wise Credit Card V4, 10% Cashback , Up to RM100 per month
Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty Cards|
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 May 16 2015, 09:20 PM
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#21
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Senior Member
6,483 posts Joined: Apr 2012 
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May 18 2015, 07:29 AM
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#22
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6,483 posts Joined: Apr 2012
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QUOTE(wan7075 @ May 17 2015, 10:17 PM) my processing time is quite fast Woo, good for you...  7/5 - submitted application 14/5 - after 10 working days, received sms from bank about process application 17/5 - received sms about card arrange for delivery immediately efficient!  Probably the card is arrive to you this week, plan your bill payment on next month |
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May 18 2015, 12:47 PM
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#23
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6,483 posts Joined: Apr 2012
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QUOTE(blizzardng @ May 18 2015, 12:04 PM) Anyone know how to check whether i get the promotion cabin bag or not? Call them? You can check with your agent. My agent told me that there has promotion code to be enter when submitting application. Athough my card approval date is on this month, but still, I'm entitled for this green cabin bag But, don't know whether is true or not |
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May 18 2015, 09:35 PM
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#24
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6,483 posts Joined: Apr 2012
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Would like to ask, actually the bank send the card by normal mail or poslaju??
Get to know from agent who said send by poslaju, however, CS told me send by normal mail...  |
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May 21 2015, 11:59 AM
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#25
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6,483 posts Joined: Apr 2012
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QUOTE(weejin2000 @ May 21 2015, 09:58 AM) I just received my HLB GSC card and Mastercard Platinum and Wise card. I called in to HLB CS to change statement date, my desired statement date is 1st of every month. But the CS told me I can only change the statement date after 1st due date (after 1st statement is generated), so I will need to call again. Anyone encounter this before? Your card has received ah?? My card don't know send to where already,  , if no get end of this week, CS said will issue another new card for me.... Cash back on this month probably is gone  Noted for above info as I will call to change as well. How about SMS alert? Does HL bank provide ?? |
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May 21 2015, 02:20 PM
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#26
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6,483 posts Joined: Apr 2012
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QUOTE(weejin2000 @ May 21 2015, 01:36 PM) I did ask about SMS alert too to CS, she said default is RM1000 and above, then only will SMS alert. I said I want to change to RM1, she answered can, but need to do it at branch. Alright, noted with thanks... |
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May 21 2015, 02:59 PM
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#27
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6,483 posts Joined: Apr 2012
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QUOTE(cybpsych @ May 21 2015, 02:45 PM) fill up this form https://www.hlb.com.my/main/assets/files/SM...enance_Form.pdf woo, totally clear it based on your experience last year....print it out and pass to the branch. instruct them to fax to HQ cuz branch does not know this form even exists! had my experience before. Thanks thanks By the way, we cannot direct fax to HQ?? but need assist from branch?? This post has been edited by sj0217: May 21 2015, 03:00 PM |
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May 21 2015, 03:21 PM
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#28
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6,483 posts Joined: Apr 2012
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QUOTE(cybpsych @ May 21 2015, 03:13 PM) perhaps ok to fax if u know the card department's fax number? haha, maybe can ask from CS/agent. Let's see how first... QUOTE(victorywp @ May 21 2015, 03:19 PM) based on my experience and my wife's experience, we submitted at different time and handled by different staffs, they know nothing about it. they never see such form before. i told them just fax over can already no need ask so much. lol... Cool just straight to the point... don't waste time ... hahaThis post has been edited by sj0217: May 21 2015, 03:22 PM |
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May 22 2015, 09:24 AM
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#29
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6,483 posts Joined: Apr 2012
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I have called to cancel the initially card and re-issued another new card to be delivery.
I asked CS why don't send by Poslaju and she said only normal post, wondering some of you guys can received by Poslaju  This time ask them straight away send to branch as this is the faster way, said by CS But still, 1-2 weeks is needed, so Let's see how long will be take. |
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May 26 2015, 03:32 PM
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#30
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6,483 posts Joined: Apr 2012
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QUOTE(janson_kaniaz @ May 26 2015, 03:13 PM) ooo, then not sure why some members here claim to only receive the card after a month... My Case: one month plus already still pending for the card to be receive. I have totally no idea what is going on.  |
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May 26 2015, 03:37 PM
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#31
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Senior Member
6,483 posts Joined: Apr 2012
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QUOTE(ronnie @ May 26 2015, 03:32 PM) Approved but no receive card ??? ya, submitted on 16 April, approval SMS received on 9 MayCalled to re-send the card on 21 May Such a long period of credit card application |
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