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astro byond V12
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Iconoclast
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Oct 12 2014, 12:45 AM
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Getting Started

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Hi all. Got a question regarding Astro IPTV.
Currently I am Superpack subscriber, and been using Unifi 5mbps for Internet. I am interested to subscribe to Astro IPTV with maxis home fiber, as it'll cost me less, more channels and double up my internet speed to 10mbps.
But when I read some bad reviews about maxis home fiber, it made me thinking twice whether to switch or not. (my area doesn't have TIME fiber). So I raised my concern to Astro IPTV salesperson. And being a salesperson herself, she said that Maxis fiber is using Unifi's base, so if I previously don't have any problem using Unifi, then I won't be having any problem with Maxis fiber too..which makes some sense.
As for now, I have no problem with Unifi 5mbps and I do torrent quite heavily. So does this means I won't face any problem when switch to Maxis home fiber + IPTV package? Appreciate experts opinion on this. Thanks.
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Iconoclast
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Oct 23 2014, 12:21 AM
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Getting Started

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QUOTE(krel89 @ Oct 12 2014, 08:50 PM) basically yes, if you don't have the problem with unifi, sure maxis iptv don't also.. but bare in mind that if you do have, it would be a long "journey".. because all internet/tv issue, would have to go to astro. astro then would have to contact TM for any troubleshoot if the "script" which they read to you cannot help at all.. with TM know you have subscribe to maxis astro iptv, they would treat you like a loss child.. but other then that, i dont have any issue with maxis and astro..  Thanks for your reply bro! really appreciate it. Yes I also understand that customer service/troubleshooting will be a headache just like u described, but luckily I have a friend who works as technician for Unifi. I always refer to him for all my internet related problem. Just wanna ask, are u originally from unifi then migrated to maxis fiber? if so, any difference compared to previous experience?
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