If they say your location is supported, quickly subscribe before someone grab the port.

Let me tell u my own experience.

After over 8 yrs on a 1mbps connect, I always asked the staff of tmpoint when the 4mbps service is available on my street. the answer was "not yet". In my 9th yr on 1mbps, the tmpoint staff phoned their tech dept in front of me to ask, and the answer was that 4mbps was available, but they were not taking in more new subscribers because the line was not yet stable and early adopters couldn't get a decent connection. I asked the TMpoint staff to give me a call when it was stable because I wanted to upgrade.

A few months after that, TM installed a new cabinet on my street. A few days after that, I got a call from TM offering to upgrade. Price was too high (RM150/month) and I refused (I was expecting a lower price like some other users got). A month or so later, they called again with a lower price (RM130/month). I accepted and 2 hours after that I got a call on landline as well as SMS on cell informing me that my account was upgraded to a 4mbps connect.

My suggestion: personally go to that "small branch" TMpoint, ask the staff to help check with tech dept as to the availability and stability of a 4mbps connect in your area. The techies will know the actual situation better than Tmpoint staff. If all is good, upgrade!

edit: corrected a typo.