Having a problem with my 4mbps line.

I've been using it for a few years with no problem, but recently it has started having disconnection and low speed problems.

1. At random times during the day, internet will disconnect. When it reconnects, speed will be very low - below 1mbps. SNR also will be around 6 - 10.

2. Reported to TM - they said my house wiring problem. I hired a contractor to check and change wire from my house to the wire pole. Same problem.

3. Reported to TM again - technician came and "fix" the pole outside. Still the same problem.

So this time I have reported to TM AGAIN and also CFM.

Anyone experience this issue before or know what might the problem be?

I think TM has been trying to cap the speed slowly and make us to switch to UNIFI

My case until now still the same, very slow upload speed => https://forum.lowyat.net/index.php?showtopic=3370244&hl=

By since i now seldom upload file, i didn't bother to complaint again

Hi all, did you all using the Riger DB120WL and Innacomm W7100N?

Previous using the Riger 120WL brand, but very damn lousy as the Wi-Fi connection suddenly lost and then few minutes found lagi. And sometimes Wi-Fi successful connected, but cannot access to the Internet. Keep restart the modem until the switch on and off button rosak..

I request technical and change the new modem Innacomm W7100N. Did you all guy experience same issues Wi-Fi connection lost and found again same as Riger brand?