Should i stick to the Innacomm w7100 as a modem & get a separate router for wifi or just replace it with a better router+modem? So far no problems hitting 4mbps.

I agree with above. They only commit "best effort" at 80% of advertised speed, which is their SLA. 

"4Mbps package, downstream need 5120kbps. Else u stuck with 3.xMbps++," said one of TM contractor who came to service my line several years back. He helped me activate 5120kbps DS so i enjoyed full 4mbps for about a year    or so until another line issue. Called TM, they fixed but set only 4096mbps DS. As a result me only get 3.7mbps max until now 

No matter how many times i test speed, no matter what time and what day, I only get 3.7mbps max.

p/s: at times, i dunno maybe their "fair usage policy" system down or what, my Steam download can get up to 7.8mbps for few seconds and then slowly back to 430kbps-ish 

from pole to your house berapa meter?

last time i did, 1 meter rm5

hi all
I am new to streamyx and just installed 2 mbps on Wednesday
but since yesterday night and from today morning, there's no Internet
I've called tm and they said everything is fine on their end so they're sending a technician
they said technician will check the cables/wires outside and inside my house. if determined the problem is with cabling/wiring inside my house then I must pay the technician rm53. And if technician chg anything I hv to pay extra on top of rm 53.
I'd like to know if this is the right procedure?

what does it mean by free 500mb/day for TM Wifi?

Got......uneducated people will be cheated off by that charges.

Got a friend where his 8Mbps streamyx port was capped to 2048kbps. Previously it was 10024kbps.

I checked his modem/router configuration page and noticed the port was wrongly capped. Asked him to file a report.
So called technician came the next day and charged him RM50+. 'Scammer' said it is the router fault bla bla bla bla and suddenly after the 'scammer' made a call to TM Exchange, my friend suddenly get his 8Mbps back again.

That night, I went to his house and check the modem/router configuration again and saw the port was correctly capped at 10024kbps again......

Asked him where the fuck is the receipt, he said technician didn't provide one......

Guess that is how TM technicians 'collaborate' to scam money from uneducated people....

TLDR, friend got scammed by so called 'technician' from TM.
Note: Check SNR and attenuation, if SNR is high and attenuation is low, then the port is wrongly capped at TM side.

Your snr and attenuation seems fine. Usually the configuration will be done at their side within one day

Hey, does somebody know my internet or modem ok for the connection as screenshot below?

[attachmentid=8149136]

Thanks for your useful information.

Too sad my package is 1mbps as my coverage max Streamyx speed is 1mbps.
Currently not available for 4mbps..

The screenshot is mine.
But I share out in here to let those expert to check whether my internet connections stable or not.

This is because this few day when I watch youtube, it seems like frequently buffering and I already set to 360P still buffering.  Previously 360P won't buffer at all, unless I set to 480P slightly buffer a bit..

Yes, my streamyx package monthly payment is 1mbps, and I last month speedtest before reach 0.98Mbps (Download speed), 0.36mbps if I m not wrong remember (Upload speed).

I tonight screenshot again my actual speed test for this month..

Eventually how to see based the screenshot indicate I am 4mbps user? Previously consult with TM technical said that my coverage only max 1Mbps, no more port for 2Mbps or above...

Cannot..8mbps is for normal package only..
Pakej jimat max 4mbps..if upgrade to 8mbps later cannot downgrade back to pakej jimat..plus renew contract for 2 years..
8mbps now promo at rm140..