hi guys, im having an issue on 4mb streamyx internet here, can i have some advice??

my connection frequent got dc and whenever it got back from dc, my modem config page shows data rate drop to around 2mbps, but then i found out everytime i lift up my home telephone to standby mode whereby it sounds like "tuttttttttt...", my streamyx dc and go back to 4mbps again. It do have a bit noise behind the standby sound but not quite obvious 1 though, i still can listen to opposite voice if i make a call.

This thing happen very often and random, the worst is everytime streamyx send technician to my house, it just workout very normal =____= but after they left few hours, it come back again. I thought this abnormal thing only happen in the conjuring 2 movie.

i tried direct phone line to modem, same prob still persist, i doubt there is something wrong with my house wiring, but im not quite experience on this, 1st time kena such prob

i upload my modem status screen shot here

when low rate after dc:


when normal:


This post has been edited by paperlee: Jun 16 2016, 09:17 PM