How long will upgrade take times? Their CS said should be within 1-2days (48 hours max) but my installation had been finished 5 days ago, and they keep telling me to wait another 24 hours after another? WTF?

i'm so fed up with those CB useless TM officers..
i've been throwing shitload of F-Bombs to them but none of them can come up with solution.
my story is:
26/10 - 2mbps installation(relocate A/C) done in new house c/w upgrade to 4mbps
27/10 - need wait max 48 hours for upgrade to take effect as told by CB.. i mean CS
5-6 days passed, no upgrade
31/10 - after bombard them, my TM A/C renewed to 4mbps, but router DL cap + speedtest still remains the same 2Mbps (after restart modem + reset port via 100)
01/11 - all the CB officers are out of solutions, and they lodged report -- somemore saying ONE TIME CHARGES will be imposed to fix it?? Mudafuka, they're unable to upgrade my package and now they're forcing customer to pay extra to fix their shit??

Filed report to SKMM on the unfair discount structure given by telemarketer to certain group with unknown reason (e.g. RM130 for some lucky 8mbps user), and somemore cheebye TM giving shitty explanation that only "some user" can get it. CCB i want demand for same package now.

And so, TM called with godspeed efficiency today,
stating the higher discount structure is strictly given to those who pay full payment every month (No tunggakan).
If my bill is under 250++ and i'm paying 200 sharp, also not entitled as a good payer according to them.
conversation end with "soriiii yerrr...."

All Unifi users regardless of old or new package get double speed upgrade w.e.f 01/01/17,
any news on shitmix users? Will it be 4mbps >> 8mbps or we're still gettin shits?

http://www.nst.com.my/news/2016/10/183151/...-starting-jan-1

my Dlink DSL light is consistently blinking these few days, if manage to connect it will DC shortly after few mins,
upon checking on router page the SNR drop tremendously to 10ish (before that i hv excellent SNR & Attn), and DL cap around 1-1.5k ish, WTF
and weirder, each time connected the stat completely differs,
sometime still getting normal SNR and 5k DL spd.
base on above problem, is it likely my router prob or cabling prob?
not dare to call TM technician as they tend to come bare-handed and find a way to charge rm53
Edit:
- tried call 100 reset port but doesn't solve the prob
- confirmed no breakdown in my area

This post has been edited by monkeybeh: Dec 16 2016, 09:02 AM

Live-chatted with TM officer and they confirmed whoever received that "thank you surprise" SMS can claim the "gift" from TM website on 09/01/17.
Hope it is indeed free upgrade to 8mbps or better yet, Unifi 10mbps lol

Dafuq?? Free upgrade from rm140 -> rm229 package??
What have you done?

If called for TM technician due to external cabling/plug problems,
are we liable to pay RM53 also???

so far anyone chatted with TM CS in regards of free upgrade in 2017 for streamyx users?
told em that I received TQ surprise SMS in Dec'16 and they confirmed eligibility for upgrade, but when asked for further details they being vague and ask to go nearest TM point to try apply free upgrade instead.

Will try do so in weekend but it's highly unlikely tho...

This post has been edited by monkeybeh: Jan 13 2017, 12:01 PM

so the thankyousurprise URL is finally live,
and what i get is "please come back to check on 25/01/17"
another wait, zzzzzzz

Yes, streamyx users got upgrade options it seems,
the website form is stated for Unifi & streamyx users as well,
I believe 8M users is getting same craps as Unifi Pro100 users,
whereas lower package should have option to upgrade to next speed,
can't assure since I can only check again on 25/01/17

If the 25/01/17 surprise for Shitmix are those Webe/GemFive garbage,
SKMM/MCMC better be ready for the giant wave of bombard

Tomorrow: TM link Error 404: Surprise not found

This post has been edited by monkeybeh: Jan 24 2017, 05:20 PM

are you paying full price rm140?

I did, during applying relocation and upgrade my 2M to 4M, and TMpoint staff said I can maintain rm130

Not gonna try my luck up to 8M unless anyone succeed with same price rm130

good for you, mine always struggling at 1080p, mostly can run 720p only

This post has been edited by monkeybeh: Feb 14 2017, 05:44 PM

wow that's new, i think you're the first, but so cheapskate, should make up to 10M instead of 5M only
*Edit: did you redirected to sales dept or anything? so far talked with 5-6 dumb CS on live chat and all of them is clueless (or rather evasive) about this package

This post has been edited by monkeybeh: Mar 5 2017, 06:06 PM

it's bad, cannot stream 1080p (720p video looks meh on TV),
overnight 8 hours also cannot finish download single PS4 game


This post has been edited by monkeybeh: Mar 16 2017, 12:05 PM