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Streamyx Streamyx 4Mbps Club V6

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minimal88
post Jun 18 2015, 09:53 PM

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Hi guys anyone have experience this problem?

My internet keeps dc sometimes. Sometimes at night alot of times, sometimes not much, sometimes ok. quite infrequent the number of dc periods

I went to check to the telephone cable from modem to phone box, the phone box that side seems to be have a little melting occurring. If i change the phone cable, the internet seems stable again. However, recently it keeps getting burnt more often as I have already change it the 3rd time in these 2 years. Last time there was no problem, but this melting issue seem to be occuring recently in this few years.

any ideas what might happen?
minimal88
post Jun 18 2015, 10:00 PM

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QUOTE(blacktubi @ Jun 18 2015, 09:56 PM)
You mean the phone box outside your house?
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no, the little box (what you called that) where u plug one end of phone cable head and the other end to the modem

FYI: my house is student house, so we no split to a house phone, just direct to the modem

This post has been edited by minimal88: Jun 18 2015, 10:02 PM
minimal88
post Jun 18 2015, 10:05 PM

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QUOTE(blacktubi @ Jun 18 2015, 10:03 PM)
Never heard of melting case before. The current on the telephone wire won't melt the phone box as well. sweat.gif
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rclxub.gif i also headache, the melting is very bad sometimes. It does not melt the phone box but melt the phone head wire like after one year the phone cable head melted very bad. Now recently just change the cable one month ago, now start show signs of infrequent disconnection. luckily is cheap only few RM to change but tired of changing the phone cable everytime (till now buy in bulk as stock at home lol)

Was wondering maybe my phone cable to long hmm.gif (using 15 m to extend all the way to the modem upstairs)

This post has been edited by minimal88: Jun 18 2015, 10:06 PM
minimal88
post Jun 18 2015, 10:39 PM

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QUOTE(blacktubi @ Jun 18 2015, 10:13 PM)
Your modem will be toasted first if the telephone wire is hot enough to melt the plastic case. sweat.gif

External factor is more likely here.
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sigh time to call 100, hopefully is their wiring outside
minimal88
post Jun 19 2015, 12:50 PM

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QUOTE(orangutan @ Jun 19 2015, 10:39 AM)
You might want to check if there's anything heating the wire ie. microwave oven nearby, etc. 

It could also be a sign that there may be too much power in your wire and/or your wire is sub standard (ie. too thin)

But as advised, better call them instead of fixing it yourself.
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nope nothing near the wiring or phone box also. I been using the same wire from the same shop for the past 7 years, just recently this 2 years it started behaved like this. Maybe bcos KL keep have thunderstrom recently sweat.gif that burnt the wire. Too many factors to think.

 

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