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Streamyx Streamyx 4Mbps Club V6
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millenniummonkey
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Nov 21 2018, 12:36 PM
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Getting Started

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TM close my MCMC complaint with a copy & paste reply...
============================================================ Resolved On: 11/21/2018 12:06:34 PM Resolved By: Aishah Customer Service Telekom Malaysia Reason: Dear MCMC, TM has responded to customer via e-mail dated 21 November 2018. Latest news on broadband initiative plan by TM shall be announce soon by stages to the customers. Thanks. ============================================================
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millenniummonkey
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Nov 21 2018, 05:18 PM
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Getting Started

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QUOTE(JuneResources @ Nov 21 2018, 02:30 PM) Then you copy and paste reply back to MCMC there.. Useless for their customer service. By the way, there is going to something happening at TM management.. Source from Soyacincau.. Already reopened the complaint with MCMC. Can't let TM get away so easily without any solution. I'm complaining that I was paying RM140 while others are paying only RM88, and they weren't even replying to my complaint... Don't think they even bother to read the content and just simply copy and paste the standard reply since they should now being bombarded with a lot of MCMC complaints...
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