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Streamyx Streamyx 4Mbps Club V6

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matmoto5125
post Dec 16 2014, 03:13 PM

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QUOTE(amadeo @ Dec 14 2014, 01:50 AM)
Any other modem besides TM modem is okay..  tongue.gif
TM modem sucks big time  mad.gif
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Please recommend 1 good modem.
matmoto5125
post Dec 17 2014, 07:37 AM

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I just subscribed to 4Mbps pack. I got steady download of 1.7Mbps all night long yesterday and upload 0.45Mbps with 18ms ping. Is it normal? Or the technician wrongly turn my port to 2Mbps? hmm.gif unsure.gif
matmoto5125
post Dec 17 2014, 12:10 PM

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QUOTE(squall0833 @ Dec 17 2014, 11:10 AM)
ur dsl is still hard capped at 2048

you need to called them , it should be 4096-5120
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What does the number 4096-5120 means? Download and Upload?

They will do configuration remotely or I can do it manually at router?

Update: called 100, they have done the configuration, asked me turn off modem for 15 sec and then reboot. Will try later coz still in office.

This post has been edited by matmoto5125: Dec 17 2014, 12:31 PM
matmoto5125
post Dec 17 2014, 12:51 PM

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QUOTE(squall0833 @ Dec 17 2014, 12:38 PM)
it is download rate, upload is 384kbps only for 1Mbps - 4Mbps packages

is the dsl sync profile at their DSLAM

currently your account is 4Mbps enabled, but the phone line u are using for streamyx is still rated 2048kbps  at their DSLAM, nothing u can do but to call them, inform them ur speed still 2mbps
you can check ur dsl rate under ur modem DSL status
these are the rates normally TM set
Upload all 45kB/s max except hard capped at 634kbps

[Download]  and[Upload]  [package] [gain possible speed]

1024 512 - 1mbps  = 0.8-1.0Mbps 100-120kB/s
1536 512 - 1mbps = 1.0-1.3Mbps 120-169kB/s
2048 512 - 1 or 2mbps  = 1.0-1.3Mbps 120-169kB/s    1.8Mbps 225kB/s
4096 512 - 4mbps = 3.6-3.8Mbps 450-475kB/s
5120 512 - 4mbps = 4.0-4.5Mbps 500-565kB/s
5120 634 - 4mbps = 4.0-4.5Mbps 500-565kB/s    (upload 40-75kB/s)
<10240 634 (for 8mbps) most user claimed can up to 1MB/s (me not sure, never have chance tested b4)
Reply to your edited post:
Yeah, they will do something to your port, will request you to reboot modem for resync your dsl for updated hard capped speed
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Noted. Thanks a bunch for the explanation! thumbup.gif thumbup.gif
matmoto5125
post Dec 17 2014, 04:10 PM

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QUOTE(amadeo @ Dec 17 2014, 02:45 AM)
Currently using this cheap TP-Link modem.. so far so good.. bought around RM98 lowyat..

There's a cheaper model TP-LINK TL-W8951D which is priced around RM75
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Is this one ok? I just need a basic one. From wireless coverage specification, seems the same only with your recommended model, but lack 2 antenna.

TD-W8901N
matmoto5125
post Dec 17 2014, 09:01 PM

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Called 100 for the 2nd time and they say my account is not yet in system so cannot do anything. rclxub.gif

BTW, here's my modem status. The line is stable but just the line is capped at 2Mbps. sad.gif

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matmoto5125
post Dec 18 2014, 07:17 AM

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QUOTE(santle @ Dec 17 2014, 09:42 PM)
Just keep the report number and ask them to fix it asap daily. sweat.gif
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No report number was given since my account is still new and not in their system yet lolwut

QUOTE(blacktubi @ Dec 18 2014, 12:08 AM)
Bro, you just requested for an upgrade?

It takes a while for the upgrade to process.
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Nope.. New install.. sweat.gif
matmoto5125
post Dec 18 2014, 11:32 AM

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QUOTE(wcpon @ Dec 18 2014, 11:30 AM)
Same as mine..
My first day installation was 4Mbps.. on 2nd day it was capped to 2Mbps..
I guess this is the trick TM cheat customer which do not know IT well... (I guess?)
Pay for 4Mbps and only give you 2Mbps..

I called them every day and check for the status..
After 3 days it was fixed now.. finally...
I still monitor my speed everyday now...
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I wouldn't say this is purposely cheating. Configuration error more likely. As I managed to call the Streamyx Installer and he explained that he already done the necessary configuration but the server is down in my area lel
matmoto5125
post Dec 19 2014, 10:32 AM

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QUOTE(vannie88 @ Dec 18 2014, 10:51 PM)
Sorry to ask stupid question..

but just wan to know how to c it capped at 2Mbps?

Mine dl speed get slowly these days.. not sure it because get capped or not.
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See Data Rate value there. It's in kbps value.

Update: Mine is fixed by Mr. Kumar liao, the installer. Nice chap. thumbup.gif

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matmoto5125
post Dec 20 2014, 09:00 AM

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QUOTE(pakji @ Dec 20 2014, 12:23 AM)
u LINE Very Good capped 5118

i am sure u area supported 8MBPS just upgrade 8MBPS
because 4MBPS RM140 AND 8MBPS RM160

look extra RM20 U GET Double 8MBPS look like 4Mbpx x2 = RM140X2 = RM280

GO AHEAD UPGRADE 8MBPS
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My place got no 8Mbps port available. Unifi also not available. This is the best package I can get.
matmoto5125
post Dec 22 2014, 08:17 AM

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QUOTE(pakji @ Dec 20 2014, 01:48 PM)
go site https://mytm.tm.com.my/new/login.jsp then click services then click streamyx package 4mbps click upgrade

if you dont know how to upgrade
i can help for you
go site https://mytm.tm.com.my/new/login.jsp then click services then click streamyx package 4mbps click upgrade

if you dont know how to upgrade
i can help for you
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Thanks for the heads up. But 4Mbps is enough for a small family like mine. biggrin.gif

 

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