my house line streamyx 4mb recently having slow/disconnections after 7pm.. after making several complains the technicians check my home line, they said is because the copper cable is off spec, and the distance to the main cabinet is quite far so at night line will be disrupted. it is infact after 7pm my SNR drops to 6-7 where as on a stable day time it wil be around 20-22. right now 8.00am it is at 15. They advise me to downgrade to 2mbps so that wont have this problem anymore.

Will it solve the low SNR / slow / disconnect problem if downgrade to 2mbps?

they even told me if downgrade alrd there is a contract 1 year, and if upgrade back it will be usual price the RM130+ where as im only paying RM88++ for a 4mbps right now... is there any other authority that i can complain?

what kind of monopoly rate is that promotion for..

bro, this need create account or direct click "aduan baru" ive just wrote a long love letter and after i press the >> button. it goes back to main page.. wtf ? i didnt log in..