My sister's home in Seremban is using Streamyx 4Mbps. The residence area which is 1km away has UniFi ports but not her area. Anyway, her modem had issue and she just changed to a modem+router. Now the problem is it keeps disconnecting... Like every half an hour once or something.

What could be the cause? Earlier didn't have this problem, only with this new router. It is a TP Link TD-W8901N model. Already updated to the latest firmware and reset for gazillion times already.

The ADSL stats from modem status?

Since nobody is using telephone, we don't fix any telephone in the house.

It is direct connection now but still disconnects.
I'm now connected to company's VPN, will try to paste SNR, attenuation and other details here later. Not sure if it is cable issue now.

This post has been edited by fruitie: Dec 26 2014, 04:22 PM

So, my sister's Internet disconnection issue was the phone line problem. Called Streamyx on Friday's evening and they sent someone to fix it yesterday. All issue is solved now, very good service.